Named by 4 of 4 assistants
Best IT Service Management according to AI
How ChatGPT, Gemini, Claude and Perplexity rank IT service management platform in the July 19, 2026 weekly snapshot: 32 products named across 4 core questions, backed by 81 cited pages from 63 domains.
| Rank | Product | Sources | Mentions | Change | |||||
|---|---|---|---|---|---|---|---|---|---|
| 63 | 1 | - | 5 | 1 | 8 | 8 | Up 1 position | ||
| 43 | 2 | - | 1 | - | 4 | 4 | Up 1 position | ||
| 25 | - | 1 | - | - | 8 | 8 | New this week | ||
| 4 | 21 | 3 | - | - | 2 | 7 | 7 | Up 1 position | |
| 5 | 14 | 4 | - | - | - | 1 | 1 | Up 2 positions | |
| 6 | 13 | - | 2 | - | - | 1 | 1 | New this week | |
| 7 | 11 | 5 | - | - | - | 1 | 1 | Up 1 position | |
| 8 | 9 | 6 | - | - | - | 2 | 2 | Up 3 positions | |
| 9 | 8 | 7 | - | - | - | 1 | 1 | Up 3 positions | |
| 10 | 8 | - | - | 2 | - | 1 | 1 | New this week | |
| 11 | 7 | 8 | - | - | - | 1 | 1 | New this week | |
| 12 | 5 | - | - | 4 | 3 | 1 | 1 | Up 4 positions | |
| 13 | 5 | - | - | 3 | - | 1 | 1 | New this week | |
| 14 | 3 | - | - | 6 | - | 2 | 2 | Down 5 positions | |
| 15 | 2 | - | - | 7 | - | 1 | 1 | New this week | |
| 16 | 2 | - | - | 8 | - | 1 | 1 | New this week | |
| 17 | 1 | - | - | - | 4 | 2 | 2 | No change | |
| 18 | 1 | - | - | - | 5 | 1 | 1 | New this week |
More in IT & Security
The other 9 IT & Security markets Cooper tracks, with their leaders from this week.
Named by 3 of 4 assistants
Named by 1 of 4 assistants
Named by 4 of 4 assistants
Named by 2 of 4 assistants
Named by 4 of 4 assistants
Named by 3 of 4 assistants
Named by 3 of 4 assistants
Zylo1
Named by 4 of 4 assistants
Latest News
Reporting and research from Cooper’s weekly software recommendation index.
Index Update
The Week 29 Cooper Index: 49 of 80 Software Category Leaders Changed
The first official week-over-week reading of Cooper's software recommendation index, with verified leadership movement across all eight hubs and assistant agreement kept separate from raw AIQ.
Rising AIQ
The Week 29 Rising AIQ Report
Eight category-relative Rising AIQ movements show where emerging software recommendations changed across Cooper's second immutable weekly edition.
Category Report
The Week 29 Sales Software Report
A category-by-category reading of all ten Week 29 Sales software markets, with verified Top 3 rankings, assistant splits, evidence counts, and the first official week-over-week movements.
AI Search Research
Which Sources Shape Software Recommendations in AI Search
A Week 29 analysis of how the public evidence footprint changed across one representative software market in each of Cooper’s eight hubs.