Named by 4 of 4 assistants
Best IT Service Management according to AI
How ChatGPT, Gemini, Claude and Perplexity rank IT service management platform in the July 19, 2026 weekly snapshot: 32 products named across 4 core questions, backed by 81 cited pages from 63 domains.
| Rank | Product | Sources | Mentions | Change | |||||
|---|---|---|---|---|---|---|---|---|---|
| 65 | 1 | 6 | 4 | 2 | 18 | 20 | Up 1 position | ||
| 41 | 4 | 2 | 1 | - | 5 | 7 | Up 4 positions | ||
| 32 | - | 1 | 3 | 3 | 7 | 9 | Up 2 positions | ||
| 4 | 28 | 2 | - | - | - | 1 | 1 | New this week | |
| 5 | 24 | 5 | 3 | - | 1 | 14 | 17 | Down 4 positions | |
| 6 | 18 | 3 | - | - | - | 1 | 1 | New this week | |
| 7 | 9 | 6 | - | - | - | 1 | 1 | New this week | |
| 8 | 8 | 7 | - | - | - | 1 | 1 | New this week | |
| 9 | 8 | - | - | 2 | - | 1 | 1 | Down 2 positions | |
| 10 | 7 | 8 | - | - | - | 1 | 1 | New this week | |
| 11 | 6 | - | 4 | - | - | 1 | 1 | New this week | |
| 12 | 5 | - | 5 | - | - | 2 | 2 | New this week | |
| 13 | 5 | - | 9 | 7 | - | 5 | 6 | Down 9 positions | |
| 14 | 4 | - | 7 | - | 7 | 3 | 3 | Down 4 positions | |
| 15 | 3 | - | 8 | - | - | 3 | 3 | New this week | |
| 16 | 3 | - | - | 5 | - | 1 | 1 | New this week | |
| 17 | 3 | - | - | 6 | - | 1 | 1 | New this week | |
| 18 | 2 | - | - | 8 | - | 1 | 1 | New this week | |
| 19 | 2 | - | - | 9 | - | 2 | 2 | Down 11 positions | |
| 20 | 1 | - | - | - | 4 | 1 | 1 | Down 5 positions | |
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