Named by 4 of 4 assistants
Best IT Service Management according to AI
How ChatGPT, Gemini, Claude and Perplexity rank IT service management platform in the July 19, 2026 weekly snapshot: 32 products named across 4 core questions, backed by 81 cited pages from 63 domains.
| Rank | Product | Sources | Mentions | Change | |||||
|---|---|---|---|---|---|---|---|---|---|
| 74 | 1 | 1 | 4 | 1 | 31 | 36 | No change | ||
| 25 | 2 | 8 | - | 2 | 20 | 23 | No change | ||
| 21 | 3 | 11 | 1 | 9 | 15 | 16 | Up 2 positions | ||
| 4 | 18 | 6 | 6 | 2 | - | 5 | 7 | Up 7 positions | |
| 5 | 17 | 8 | 3 | 7 | 8 | 10 | 12 | Up 5 positions | |
| 6 | 13 | 7 | 9 | 9 | - | 8 | 9 | Up 8 positions | |
| 7 | 10 | 4 | - | - | 10 | 1 | 2 | New this week | |
| 8 | 10 | 9 | 7 | 10 | - | 14 | 15 | Up 1 position | |
| 9 | 9 | 5 | - | - | - | 1 | 1 | New this week | |
| 10 | 8 | - | 2 | - | - | 8 | 8 | New this week | |
| 11 | 8 | 11 | - | 5 | - | 5 | 5 | Down 4 positions | |
| 12 | 7 | - | 13 | 3 | 4 | 5 | 5 | Up 3 positions | |
| 13 | 5 | 12 | - | 15 | 6 | 8 | 8 | Down 7 positions | |
| 14 | 5 | 10 | - | - | - | 2 | 2 | New this week | |
| 15 | 4 | - | 4 | - | - | 5 | 5 | New this week | |
| 16 | 4 | - | 5 | - | - | 1 | 1 | New this week | |
| 17 | 4 | - | 14 | 6 | - | 4 | 4 | New this week | |
| 18 | 3 | 13 | - | - | - | 1 | 1 | New this week | |
| 19 | 2 | - | - | 12 | 3 | 1 | 1 | Up 2 positions | |
| 20 | 2 | - | 10 | - | - | 1 | 1 | New this week | |
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