Edition 4 IT & Security Software Report
A category-by-category reading of all ten Edition 4 IT & Security markets, with Best Top 3 tables and separate Most Affordable, Easiest to Set Up, and Rising analysis.
The Edition 4 IT & Security Reading
This report covers all ten category-relative markets in Cooper's Edition 4 IT & Security software hub. The July 27–August 2, 2026 measurement records how ChatGPT, Gemini, Claude, and Perplexity answer four separate questions: Best, Most Affordable, Easiest to Set Up, and Rising.
The hub contains 161 unique Best-ranked products, 919 cited pages from 490 source domains, and 3,135 Mentions across all four direct questions. Hub totals deduplicate products and evidence shared across categories, so they do not need to equal the sum of the ten category mastheads.
Best leadership changed in 2 of ten categories. Most Affordable changed in 6, Easiest to Set Up in 8, and Rising in 5. The different rates show why each answer needs its own ranking: movement in a price, setup, or emerging-product question does not alter Best.
How to Read This Report
Each category begins with one Best Top 3 table, then compares its result with the leaders in Most Affordable, Easiest to Set Up, and Rising. AIQ is a 1–100 category-relative recommendation-strength score within one question. Compare a product only inside the same category and direct scope; raw AIQ values from unrelated markets are not comparable.
The assistant positions show where a product ranked in that exact scope. A missing position means no category rank from that assistant in the measurement, not a rejection. Sources count distinct publisher domains and Mentions count verified product-page links, both accumulated across the week's four public questions. They describe the evidence footprint and do not cause rank.
Password Managers
Open the complete Password Managers Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 67 | 1 | 7 | 2 | 6 | 29 | 34 | |
| 2 | 52 | 2 | 3 | 1 | 4 | 26 | 30 | |
| 3 | 38 | 7 | 1 | 7 | 2 | 16 | 18 |
In Password Managers, Bitwarden leads at Best AIQ 67. It has assistant positions of #1 on ChatGPT, #7 on Gemini, #2 on Claude, and #6 on Perplexity. Its weekly evidence footprint across the four public questions contains 29 Sources and 34 Mentions.
1Password is second at Best AIQ 52. It has assistant positions of #2 on ChatGPT, #3 on Gemini, #1 on Claude, and #4 on Perplexity. Its weekly evidence footprint across the four public questions contains 26 Sources and 30 Mentions.
RoboForm is third at Best AIQ 38. It has assistant positions of #7 on ChatGPT, #1 on Gemini, #7 on Claude, and #2 on Perplexity. Its weekly evidence footprint across the four public questions contains 16 Sources and 18 Mentions.
Bitwarden moves from #3 to #1 in Best, a 2-place gain, while category-relative AIQ moves from 42 to 67. Its weekly evidence footprint across the four public questions contains 29 Sources and 34 Mentions.
1Password moves from #1 to #2 in Best, a 1-place drop, while category-relative AIQ moves from 78 to 52. Its weekly evidence footprint across the four public questions contains 26 Sources and 30 Mentions.
RoboForm moves from #4 to #3 in Best, a 1-place gain, while category-relative AIQ moves from 25 to 38. Its weekly evidence footprint across the four public questions contains 16 Sources and 18 Mentions. These evidence totals are reported beside the ranking and are not used here to explain movement.
Most Affordable is led by Zoho Vault at category-relative AIQ 55. It has assistant positions of #1 on ChatGPT, with no category rank from Gemini, Claude, and Perplexity in this scope.
Zoho Vault moves from #3 to #1 in Most Affordable, a 2-place gain, while category-relative AIQ moves from 26 to 55. Its weekly evidence footprint across the four public questions contains 7 Sources and 9 Mentions. Best is led by
Bitwarden; the two results answer separate questions.
Easiest to Set Up is led by Proton Pass at category-relative AIQ 62. It has assistant positions of #1 on ChatGPT, #7 on Gemini, and #4 on Claude, with no category rank from Perplexity in this scope.
Proton Pass moves from #11 to #1 in Easiest to Set Up, a 10-place gain, while category-relative AIQ moves from 5 to 62. Its weekly evidence footprint across the four public questions contains 15 Sources and 18 Mentions. Best is led by
Bitwarden; the two results answer separate questions.
Rising is led by Proton Pass at Rising AIQ 83. It has assistant positions of #1 on ChatGPT, #2 on Gemini, and #1 on Claude, with no category rank from Perplexity in this scope.
Proton Pass holds #1 in Rising, while Rising AIQ moves from 100 to 83. Its weekly evidence footprint across the four public questions contains 15 Sources and 18 Mentions. Best is led by
Bitwarden; the two results answer separate questions.
Identity & Access (SSO/IAM)
Open the complete Identity & Access (SSO/IAM) Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 55 | 1 | — | — | — | 9 | 9 | |
| 2 | 38 | 2 | — | 2 | 2 | 26 | 29 | |
| 3 | 26 | — | 1 | — | 7 | 4 | 4 |
In Identity & Access (SSO/IAM), Okta Workforce Identity leads at Best AIQ 55. It has assistant positions of #1 on ChatGPT, with no category rank from Gemini, Claude, and Perplexity in this scope. Its weekly evidence footprint across the four public questions contains 9 Sources and 9 Mentions.
Microsoft Entra ID is second at Best AIQ 38. It has assistant positions of #2 on ChatGPT, #2 on Claude, and #2 on Perplexity, with no category rank from Gemini in this scope. Its weekly evidence footprint across the four public questions contains 26 Sources and 29 Mentions.
SailPoint Identity Security Cloud is third at Best AIQ 26. It has assistant positions of #1 on Gemini and #7 on Perplexity, with no category rank from ChatGPT and Claude in this scope. Its weekly evidence footprint across the four public questions contains 4 Sources and 4 Mentions.
Okta Workforce Identity holds #1 in Best, with category-relative AIQ unchanged at 55. Its weekly evidence footprint across the four public questions contains 9 Sources and 9 Mentions.
Microsoft Entra ID moves from #3 to #2 in Best, a 1-place gain, while category-relative AIQ moves from 38 to 38. Its weekly evidence footprint across the four public questions contains 26 Sources and 29 Mentions.
SailPoint Identity Security Cloud moves from #8 to #3 in Best, a 5-place gain, while category-relative AIQ moves from 11 to 26. Its weekly evidence footprint across the four public questions contains 4 Sources and 4 Mentions. These evidence totals are reported beside the ranking and are not used here to explain movement.
Most Affordable is led by IBM Verify at category-relative AIQ 55. It has assistant positions of #1 on ChatGPT, with no category rank from Gemini, Claude, and Perplexity in this scope.
IBM Verify had no category rank in Edition 3 for Most Affordable and enters Edition 4 at #1, with category-relative AIQ 55. Its weekly evidence footprint across the four public questions contains 3 Sources and 3 Mentions. Best is led by
Okta Workforce Identity; the two results answer separate questions.
Easiest to Set Up is led by Clerk at category-relative AIQ 55. It has assistant positions of #1 on ChatGPT, with no category rank from Gemini, Claude, and Perplexity in this scope.
Clerk moves from #7 to #1 in Easiest to Set Up, a 6-place gain, while category-relative AIQ moves from 14 to 55. Its weekly evidence footprint across the four public questions contains 5 Sources and 6 Mentions. Best is led by
Okta Workforce Identity; the two results answer separate questions.
Rising is led by WorkOS at Rising AIQ 58. It has assistant positions of #1 on ChatGPT and #2 on Perplexity, with no category rank from Gemini and Claude in this scope.
WorkOS holds #1 in Rising, while Rising AIQ moves from 60 to 58. Its weekly evidence footprint across the four public questions contains 6 Sources and 8 Mentions. Best is led by
Okta Workforce Identity; the two results answer separate questions.
Endpoint Management (MDM)
Open the complete Endpoint Management (MDM) Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 100 | 1 | 1 | 1 | 1 | 22 | 26 | |
| 2 | 41 | 3 | 2 | 2 | 2 | 15 | 17 | |
| 3 | 28 | 2 | — | — | — | 2 | 2 |
In Endpoint Management (MDM), Microsoft Intune leads at Best AIQ 100. It has assistant positions of #1 on ChatGPT, #1 on Gemini, #1 on Claude, and #1 on Perplexity. Its weekly evidence footprint across the four public questions contains 22 Sources and 26 Mentions.
Jamf Pro is second at Best AIQ 41. It has assistant positions of #3 on ChatGPT, #2 on Gemini, #2 on Claude, and #2 on Perplexity. Its weekly evidence footprint across the four public questions contains 15 Sources and 17 Mentions.
Omnissa Workspace ONE UEM is third at Best AIQ 28. It has assistant positions of #2 on ChatGPT, with no category rank from Gemini, Claude, and Perplexity in this scope. Its weekly evidence footprint across the four public questions contains 2 Sources and 2 Mentions.
Microsoft Intune holds #1 in Best, while category-relative AIQ moves from 98 to 100. Its weekly evidence footprint across the four public questions contains 22 Sources and 26 Mentions.
Jamf Pro holds #2 in Best, while category-relative AIQ moves from 43 to 41. Its weekly evidence footprint across the four public questions contains 15 Sources and 17 Mentions.
Omnissa Workspace ONE UEM holds #3 in Best, with category-relative AIQ unchanged at 28. Its weekly evidence footprint across the four public questions contains 2 Sources and 2 Mentions. These evidence totals are reported beside the ranking and are not used here to explain movement.
Most Affordable is led by
Miradore at category-relative AIQ 73. It has assistant positions of #2 on ChatGPT, #1 on Gemini, #1 on Claude, and #1 on Perplexity.
Miradore holds #1 in Most Affordable, while category-relative AIQ moves from 76 to 73. Its weekly evidence footprint across the four public questions contains 15 Sources and 20 Mentions. Best is led by Microsoft Intune; the two results answer separate questions.
Easiest to Set Up is led by SimpleMDM at category-relative AIQ 63. It has assistant positions of #1 on ChatGPT and #3 on Gemini, with no category rank from Claude and Perplexity in this scope.
SimpleMDM holds #1 in Easiest to Set Up, while category-relative AIQ moves from 80 to 63. Its weekly evidence footprint across the four public questions contains 2 Sources and 4 Mentions. Best is led by
Microsoft Intune; the two results answer separate questions.
Rising is led by Fleet at Rising AIQ 59. It has assistant positions of #1 on ChatGPT and #4 on Claude, with no category rank from Gemini and Perplexity in this scope.
Fleet holds #1 in Rising, while Rising AIQ moves from 55 to 59. Its weekly evidence footprint across the four public questions contains 34 Sources and 49 Mentions. Best is led by
Microsoft Intune; the two results answer separate questions.
IT Service Management
Open the complete IT Service Management Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 100 | 1 | 1 | 1 | 1 | 34 | 46 | |
| 2 | 50 | 2 | 2 | 2 | 2 | 35 | 60 | |
| 3 | 32 | 3 | 3 | 4 | 4 | 14 | 18 |
In IT Service Management, Jira Service Management leads at Best AIQ 100. It has assistant positions of #1 on ChatGPT, #1 on Gemini, #1 on Claude, and #1 on Perplexity. Its weekly evidence footprint across the four public questions contains 34 Sources and 46 Mentions.
Freshservice is second at Best AIQ 50. It has assistant positions of #2 on ChatGPT, #2 on Gemini, #2 on Claude, and #2 on Perplexity. Its weekly evidence footprint across the four public questions contains 35 Sources and 60 Mentions. Ivanti Neurons for ITSM is third at Best AIQ 32. It has assistant positions of #3 on ChatGPT, #3 on Gemini, #4 on Claude, and #4 on Perplexity. Its weekly evidence footprint across the four public questions contains 14 Sources and 18 Mentions.
Jira Service Management holds #1 in Best, while category-relative AIQ moves from 90 to 100. Its weekly evidence footprint across the four public questions contains 34 Sources and 46 Mentions.
Freshservice moves from #4 to #2 in Best, a 2-place gain, while category-relative AIQ moves from 29 to 50. Its weekly evidence footprint across the four public questions contains 35 Sources and 60 Mentions. Ivanti Neurons for ITSM moves from #2 to #3 in Best, a 1-place drop, while category-relative AIQ moves from 43 to 32. Its weekly evidence footprint across the four public questions contains 14 Sources and 18 Mentions. These evidence totals are reported beside the ranking and are not used here to explain movement.
Most Affordable is led by
Mint Service Desk at category-relative AIQ 55. It has assistant positions of #1 on ChatGPT, with no category rank from Gemini, Claude, and Perplexity in this scope.
Mint Service Desk holds #1 in Most Affordable, with category-relative AIQ unchanged at 55. Its weekly evidence footprint across the four public questions contains 1 Source and 1 Mention. Best is led by Jira Service Management; the two results answer separate questions.
Easiest to Set Up is led by
Freshservice at category-relative AIQ 89. It has assistant positions of #1 on ChatGPT, #1 on Gemini, #4 on Claude, and #1 on Perplexity.
Freshservice holds #1 in Easiest to Set Up, while category-relative AIQ moves from 68 to 89. Its weekly evidence footprint across the four public questions contains 35 Sources and 60 Mentions. Best is led by Jira Service Management; the two results answer separate questions.
Rising is led by
Atomicwork at Rising AIQ 83. It has assistant positions of #1 on ChatGPT, #1 on Gemini, and #2 on Perplexity, with no category rank from Claude in this scope.
Atomicwork holds #1 in Rising, while Rising AIQ moves from 70 to 83. Its weekly evidence footprint across the four public questions contains 5 Sources and 8 Mentions. Best is led by Jira Service Management; the two results answer separate questions.
Remote Support
Open the complete Remote Support Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 55 | 1 | — | — | — | 3 | 6 | |
| 2 | 35 | 2 | 7 | 5 | 5 | 5 | 5 | |
| 3 | 31 | 9 | 1 | — | — | 5 | 6 |
In Remote Support, TeamViewer Remote leads at Best AIQ 55. It has assistant positions of #1 on ChatGPT, with no category rank from Gemini, Claude, and Perplexity in this scope. Its weekly evidence footprint across the four public questions contains 3 Sources and 6 Mentions.
BeyondTrust Remote Support is second at Best AIQ 35. It has assistant positions of #2 on ChatGPT, #7 on Gemini, #5 on Claude, and #5 on Perplexity. Its weekly evidence footprint across the four public questions contains 5 Sources and 5 Mentions.
Dameware Remote Everywhere is third at Best AIQ 31. It has assistant positions of #9 on ChatGPT and #1 on Gemini, with no category rank from Claude and Perplexity in this scope. Its weekly evidence footprint across the four public questions contains 5 Sources and 6 Mentions.
TeamViewer Remote holds #1 in Best, with category-relative AIQ unchanged at 55. Its weekly evidence footprint across the four public questions contains 3 Sources and 6 Mentions.
BeyondTrust Remote Support holds #2 in Best, while category-relative AIQ moves from 34 to 35. Its weekly evidence footprint across the four public questions contains 5 Sources and 5 Mentions.
Dameware Remote Everywhere moves from #4 to #3 in Best, a 1-place gain, while category-relative AIQ moves from 25 to 31. Its weekly evidence footprint across the four public questions contains 5 Sources and 6 Mentions. These evidence totals are reported beside the ranking and are not used here to explain movement.
Most Affordable is led by HelpWire at category-relative AIQ 70. It has assistant positions of #1 on ChatGPT and #1 on Claude, with no category rank from Gemini and Perplexity in this scope.
HelpWire holds #1 in Most Affordable, while category-relative AIQ moves from 58 to 70. Its weekly evidence footprint across the four public questions contains 3 Sources and 6 Mentions. Best is led by
TeamViewer Remote; the two results answer separate questions.
Easiest to Set Up is led by Zoho Assist at category-relative AIQ 67. It has assistant positions of #1 on ChatGPT, #5 on Gemini, #7 on Claude, and #1 on Perplexity.
Zoho Assist moves from #7 to #1 in Easiest to Set Up, a 6-place gain, while category-relative AIQ moves from 11 to 67. Its weekly evidence footprint across the four public questions contains 20 Sources and 32 Mentions. Best is led by
TeamViewer Remote; the two results answer separate questions.
Rising is led by HelpWire at Rising AIQ 60. It has assistant positions of #1 on ChatGPT and #3 on Claude, with no category rank from Gemini and Perplexity in this scope.
HelpWire moves from #2 to #1 in Rising, a 1-place gain, while Rising AIQ moves from 34 to 60. Its weekly evidence footprint across the four public questions contains 3 Sources and 6 Mentions. Best is led by
TeamViewer Remote; the two results answer separate questions.
Backup & Recovery
Open the complete Backup & Recovery Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 58 | 1 | — | — | 2 | 9 | 13 | |
| 2 | 39 | 4 | 1 | — | — | 16 | 17 | |
| 3 | 28 | 2 | — | — | — | 1 | 2 |
In Backup & Recovery, Veeam Data Platform leads at Best AIQ 58. It has assistant positions of #1 on ChatGPT and #2 on Perplexity, with no category rank from Gemini and Claude in this scope. Its weekly evidence footprint across the four public questions contains 9 Sources and 13 Mentions.
Acronis Cyber Protect is second at Best AIQ 39. It has assistant positions of #4 on ChatGPT and #1 on Gemini, with no category rank from Claude and Perplexity in this scope. Its weekly evidence footprint across the four public questions contains 16 Sources and 17 Mentions.
Commvault Cloud Backup & Recovery is third at Best AIQ 28. It has assistant positions of #2 on ChatGPT, with no category rank from Gemini, Claude, and Perplexity in this scope. Its weekly evidence footprint across the four public questions contains 1 Source and 2 Mentions.
Veeam Data Platform holds #1 in Best, while category-relative AIQ moves from 85 to 58. Its weekly evidence footprint across the four public questions contains 9 Sources and 13 Mentions.
Acronis Cyber Protect moves from #4 to #2 in Best, a 2-place gain, while category-relative AIQ moves from 25 to 39. Its weekly evidence footprint across the four public questions contains 16 Sources and 17 Mentions.
Commvault Cloud Backup & Recovery had no category rank in Edition 3 for Best and enters Edition 4 at #3, with category-relative AIQ 28. Its weekly evidence footprint across the four public questions contains 1 Source and 2 Mentions. These evidence totals are reported beside the ranking and are not used here to explain movement.
Most Affordable is led by IDrive at category-relative AIQ 65. It has assistant positions of #1 on ChatGPT, #3 on Claude, and #1 on Perplexity, with no category rank from Gemini in this scope.
IDrive moves from #4 to #1 in Most Affordable, a 3-place gain, while category-relative AIQ moves from 24 to 65. Its weekly evidence footprint across the four public questions contains 12 Sources and 15 Mentions. Best is led by
Veeam Data Platform; the two results answer separate questions.
Easiest to Set Up is led by Barracuda Cloud-to-Cloud Backup at category-relative AIQ 55. It has assistant positions of #1 on ChatGPT, with no category rank from Gemini, Claude, and Perplexity in this scope.
Barracuda Cloud-to-Cloud Backup had no category rank in Edition 3 for Easiest to Set Up and enters Edition 4 at #1, with category-relative AIQ 55. Its weekly evidence footprint across the four public questions contains 1 Source and 1 Mention. Best is led by
Veeam Data Platform; the two results answer separate questions.
Rising is led by
Eon Data Protection at Rising AIQ 55. It has assistant positions of #1 on ChatGPT, with no category rank from Gemini, Claude, and Perplexity in this scope.
Eon Data Protection had no category rank in Edition 3 for Rising and enters Edition 4 at #1, with Rising AIQ 55. Its weekly evidence footprint across the four public questions contains 1 Source and 3 Mentions. Best is led by Veeam Data Platform; the two results answer separate questions.
Business VPN
Open the complete Business VPN Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 73 | 2 | 1 | 1 | 1 | 15 | 18 | |
| 2 | 58 | 1 | — | 5 | — | 6 | 6 | |
| 3 | 20 | 5 | 7 | 3 | — | 7 | 8 |
In Business VPN, NordLayer leads at Best AIQ 73. It has assistant positions of #2 on ChatGPT, #1 on Gemini, #1 on Claude, and #1 on Perplexity. Its weekly evidence footprint across the four public questions contains 15 Sources and 18 Mentions.
Tailscale is second at Best AIQ 58. It has assistant positions of #1 on ChatGPT and #5 on Claude, with no category rank from Gemini and Perplexity in this scope. Its weekly evidence footprint across the four public questions contains 6 Sources and 6 Mentions.
Twingate is third at Best AIQ 20. It has assistant positions of #5 on ChatGPT, #7 on Gemini, and #3 on Claude, with no category rank from Perplexity in this scope. Its weekly evidence footprint across the four public questions contains 7 Sources and 8 Mentions.
NordLayer holds #1 in Best, while category-relative AIQ moves from 100 to 73. Its weekly evidence footprint across the four public questions contains 15 Sources and 18 Mentions.
Tailscale moves from #7 to #2 in Best, a 5-place gain, while category-relative AIQ moves from 14 to 58. Its weekly evidence footprint across the four public questions contains 6 Sources and 6 Mentions.
Twingate moves from #4 to #3 in Best, a 1-place gain, while category-relative AIQ moves from 20 to 20. Its weekly evidence footprint across the four public questions contains 7 Sources and 8 Mentions. These evidence totals are reported beside the ranking and are not used here to explain movement.
Most Affordable is led by Cloudflare Zero Trust at category-relative AIQ 63. It has assistant positions of #1 on ChatGPT and #2 on Claude, with no category rank from Gemini and Perplexity in this scope.
Cloudflare Zero Trust had no category rank in Edition 3 for Most Affordable and enters Edition 4 at #1, with category-relative AIQ 63. Its weekly evidence footprint across the four public questions contains 5 Sources and 6 Mentions. Best is led by
NordLayer; the two results answer separate questions.
Easiest to Set Up is led by
Twingate at category-relative AIQ 68. It has assistant positions of #1 on ChatGPT, #3 on Gemini, and #3 on Claude, with no category rank from Perplexity in this scope.
Twingate moves from #2 to #1 in Easiest to Set Up, a 1-place gain, while category-relative AIQ moves from 47 to 68. Its weekly evidence footprint across the four public questions contains 7 Sources and 8 Mentions. Best is led by NordLayer; the two results answer separate questions.
Rising is led by Firezone at Rising AIQ 55. It has assistant positions of #1 on ChatGPT, with no category rank from Gemini, Claude, and Perplexity in this scope.
Firezone had no category rank in Edition 3 for Rising and enters Edition 4 at #1, with Rising AIQ 55. Its weekly evidence footprint across the four public questions contains 1 Source and 2 Mentions. Best is led by
NordLayer; the two results answer separate questions.
Endpoint Security (EDR)
Open the complete Endpoint Security (EDR) Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 100 | 1 | 1 | 1 | 1 | 23 | 27 | |
| 2 | 43 | 2 | 3 | 3 | 2 | 22 | 31 | |
| 3 | 38 | 3 | 2 | 2 | — | 7 | 16 |
In Endpoint Security (EDR), CrowdStrike Falcon leads at Best AIQ 100. It has assistant positions of #1 on ChatGPT, #1 on Gemini, #1 on Claude, and #1 on Perplexity. Its weekly evidence footprint across the four public questions contains 23 Sources and 27 Mentions.
Microsoft Defender for Endpoint is second at Best AIQ 43. It has assistant positions of #2 on ChatGPT, #3 on Gemini, #3 on Claude, and #2 on Perplexity. Its weekly evidence footprint across the four public questions contains 22 Sources and 31 Mentions.
SentinelOne Singularity Endpoint is third at Best AIQ 38. It has assistant positions of #3 on ChatGPT, #2 on Gemini, and #2 on Claude, with no category rank from Perplexity in this scope. Its weekly evidence footprint across the four public questions contains 7 Sources and 16 Mentions.
CrowdStrike Falcon holds #1 in Best, while category-relative AIQ moves from 70 to 100. Its weekly evidence footprint across the four public questions contains 23 Sources and 27 Mentions.
Microsoft Defender for Endpoint holds #2 in Best, while category-relative AIQ moves from 63 to 43. Its weekly evidence footprint across the four public questions contains 22 Sources and 31 Mentions.
SentinelOne Singularity Endpoint moves from #4 to #3 in Best, a 1-place gain, while category-relative AIQ moves from 21 to 38. Its weekly evidence footprint across the four public questions contains 7 Sources and 16 Mentions. These evidence totals are reported beside the ranking and are not used here to explain movement.
Most Affordable is led by Emsisoft Business Security at category-relative AIQ 60. It has assistant positions of #1 on ChatGPT and #3 on Claude, with no category rank from Gemini and Perplexity in this scope.
Emsisoft Business Security had no category rank in Edition 3 for Most Affordable and enters Edition 4 at #1, with category-relative AIQ 60. Its weekly evidence footprint across the four public questions contains 2 Sources and 3 Mentions. Best is led by
CrowdStrike Falcon; the two results answer separate questions.
Easiest to Set Up is led by Microsoft Defender for Business at category-relative AIQ 55. It has assistant positions of #1 on ChatGPT, with no category rank from Gemini, Claude, and Perplexity in this scope.
Microsoft Defender for Business moves from #3 to #1 in Easiest to Set Up, a 2-place gain, while category-relative AIQ moves from 28 to 55. Its weekly evidence footprint across the four public questions contains 5 Sources and 7 Mentions. Best is led by
CrowdStrike Falcon; the two results answer separate questions.
Rising is led by Huntress Managed EDR at Rising AIQ 55. It has assistant positions of #1 on ChatGPT, with no category rank from Gemini, Claude, and Perplexity in this scope.
Huntress Managed EDR holds #1 in Rising, with Rising AIQ unchanged at 55. Its weekly evidence footprint across the four public questions contains 3 Sources and 8 Mentions. Best is led by
CrowdStrike Falcon; the two results answer separate questions.
Security Awareness Training
Open the complete Security Awareness Training Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 55 | 1 | — | — | — | 3 | 5 | |
| 2 | 45 | — | 1 | 1 | 1 | 19 | 28 | |
| 3 | 36 | 2 | 3 | — | — | 8 | 8 |
In Security Awareness Training,
KnowBe4 Security Awareness Training leads at Best AIQ 55. It has assistant positions of #1 on ChatGPT, with no category rank from Gemini, Claude, and Perplexity in this scope. Its weekly evidence footprint across the four public questions contains 3 Sources and 5 Mentions.
KnowBe4 is second at Best AIQ 45. It has assistant positions of #1 on Gemini, #1 on Claude, and #1 on Perplexity, with no category rank from ChatGPT in this scope. Its weekly evidence footprint across the four public questions contains 19 Sources and 28 Mentions. Proofpoint Security Awareness is third at Best AIQ 36. It has assistant positions of #2 on ChatGPT and #3 on Gemini, with no category rank from Claude and Perplexity in this scope. Its weekly evidence footprint across the four public questions contains 8 Sources and 8 Mentions.
KnowBe4 Security Awareness Training had no category rank in Edition 3 for Best and enters Edition 4 at #1, with category-relative AIQ 55. Its weekly evidence footprint across the four public questions contains 3 Sources and 5 Mentions.
KnowBe4 moves from #1 to #2 in Best, a 1-place drop, while category-relative AIQ moves from 100 to 45. Its weekly evidence footprint across the four public questions contains 19 Sources and 28 Mentions. Proofpoint Security Awareness holds #3 in Best, while category-relative AIQ moves from 28 to 36. Its weekly evidence footprint across the four public questions contains 8 Sources and 8 Mentions. These evidence totals are reported beside the ranking and are not used here to explain movement.
Most Affordable is led by CanIPhish at category-relative AIQ 70. It has assistant positions of #2 on ChatGPT, #1 on Gemini, #1 on Claude, and #2 on Perplexity.
CanIPhish moves from #2 to #1 in Most Affordable, a 1-place gain, while category-relative AIQ moves from 43 to 70. Its weekly evidence footprint across the four public questions contains 1 Source and 2 Mentions. Best is led by
KnowBe4 Security Awareness Training; the two results answer separate questions.
Easiest to Set Up is led by
Guardey at category-relative AIQ 60. It has assistant positions of #1 on ChatGPT and #5 on Gemini, with no category rank from Claude and Perplexity in this scope.
Guardey moves from #2 to #1 in Easiest to Set Up, a 1-place gain, while category-relative AIQ moves from 40 to 60. Its weekly evidence footprint across the four public questions contains 1 Source and 2 Mentions. Best is led by
KnowBe4 Security Awareness Training; the two results answer separate questions.
Rising is led by
Riot at Rising AIQ 60. It has assistant positions of #1 on ChatGPT and #3 on Claude, with no category rank from Gemini and Perplexity in this scope.
Riot had no category rank in Edition 3 for Rising and enters Edition 4 at #1, with Rising AIQ 60. Its weekly evidence footprint across the four public questions contains 1 Source and 1 Mention. Best is led by
KnowBe4 Security Awareness Training; the two results answer separate questions.
SaaS Management
Open the complete SaaS Management Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 75 | 1 | 2 | 2 | — | 2 | 3 | |
| 2 | 73 | 2 | 1 | 1 | 1 | 17 | 24 | |
| 3 | 25 | 4 | 4 | 4 | 3 | 19 | 22 |
In SaaS Management,
Zylo leads at Best AIQ 75. It has assistant positions of #1 on ChatGPT, #2 on Gemini, and #2 on Claude, with no category rank from Perplexity in this scope. Its weekly evidence footprint across the four public questions contains 2 Sources and 3 Mentions.
BetterCloud is second at Best AIQ 73. It has assistant positions of #2 on ChatGPT, #1 on Gemini, #1 on Claude, and #1 on Perplexity. Its weekly evidence footprint across the four public questions contains 17 Sources and 24 Mentions. Torii is third at Best AIQ 25. It has assistant positions of #4 on ChatGPT, #4 on Gemini, #4 on Claude, and #3 on Perplexity. Its weekly evidence footprint across the four public questions contains 19 Sources and 22 Mentions.
Zylo holds #1 in Best, while category-relative AIQ moves from 85 to 75. Its weekly evidence footprint across the four public questions contains 2 Sources and 3 Mentions.
BetterCloud holds #2 in Best, while category-relative AIQ moves from 56 to 73. Its weekly evidence footprint across the four public questions contains 17 Sources and 24 Mentions. Torii moves from #4 to #3 in Best, a 1-place gain, while category-relative AIQ moves from 30 to 25. Its weekly evidence footprint across the four public questions contains 19 Sources and 22 Mentions. These evidence totals are reported beside the ranking and are not used here to explain movement.
Most Affordable is led by Genuity at category-relative AIQ 55. It has assistant positions of #1 on ChatGPT, with no category rank from Gemini, Claude, and Perplexity in this scope.
Genuity holds #1 in Most Affordable, while category-relative AIQ moves from 60 to 55. Its weekly evidence footprint across the four public questions contains 3 Sources and 4 Mentions. Best is led by
Zylo; the two results answer separate questions.
Easiest to Set Up is led by
Nudge Security at category-relative AIQ 68. It has assistant positions of #2 on ChatGPT, #1 on Gemini, and #1 on Claude, with no category rank from Perplexity in this scope.
Nudge Security moves from #3 to #1 in Easiest to Set Up, a 2-place gain, while category-relative AIQ moves from 37 to 68. Its weekly evidence footprint across the four public questions contains 3 Sources and 11 Mentions. Best is led by
Zylo; the two results answer separate questions.
Rising is led by
Nudge Security at Rising AIQ 70. It has assistant positions of #1 on ChatGPT and #1 on Claude, with no category rank from Gemini and Perplexity in this scope.
Nudge Security moves from #2 to #1 in Rising, a 1-place gain, while Rising AIQ moves from 48 to 70. Its weekly evidence footprint across the four public questions contains 3 Sources and 11 Mentions. Best is led by
Zylo; the two results answer separate questions.
What Changed Across IT & Security
The ten Best leaders are Bitwarden,
Okta Workforce Identity,
Microsoft Intune,
Jira Service Management,
TeamViewer Remote,
Veeam Data Platform,
NordLayer,
CrowdStrike Falcon,
KnowBe4 Security Awareness Training, and
Zylo. Among them, 5 have a Best rank from all four assistants, 1 from three, 1 from two, and 3 from one. Assistant breadth shows how widely a product appears inside its category; the individual positions above show whether those assistants agree.
Edition 4 records 6 changed Most Affordable leaders, 8 changed Easiest to Set Up leaders, and 5 changed Rising leaders across this hub. Those movements belong to their own questions and do not override the Best tables.
The Edition 4 IT & Security archive preserves all four direct rankings and the Sources & Mentions view. Continue with the Edition 4 Rising AIQ report, or review Cooper's methodology for the scoring and evidence rules.
Related News
The Cooper Index, Edition 4: How AI Recommendations Changed Across 80 Software Categories
Edition 4 measures what ChatGPT, Gemini, Claude, and Perplexity recommend across 80 business software categories, separating Best, Most Affordable, Easiest to Set Up, and Rising into four direct rankings.
Edition 4 Rising AIQ Report
Eight category-relative Rising AIQ findings show where emerging-product recommendations strengthened in Cooper’s fourth immutable edition.
Edition 4 Productivity Software Report
A category-by-category reading of all ten Edition 4 Productivity markets, with Best Top 3 tables and separate Most Affordable, Easiest to Set Up, and Rising analysis.