Cooper tracks how AI assistants rank Freshdesk across 4 buyer questions in 5 software categories, with 37 verified mentions from 31 sources.

Help Desk
QuestionRankAIQChatGPTGeminiClaudePerplexitySourcesMentionsChange
Overall3344111821Down 1 position
Best372-2388No change
Most affordable29622-1111Up 2 positions
Easiest to set up3452311112No change
RisingNot ranked
Live Chat
QuestionRankAIQChatGPTGeminiClaudePerplexitySourcesMentionsChange
Overall182-14-1133Up 7 positions
Best136-6-333Down 1 position
Most affordableNot ranked
Easiest to set upNot ranked
RisingNot ranked
Contact Center
QuestionRankAIQChatGPTGeminiClaudePerplexitySourcesMentionsChange
Overall194-7--11Up 9 positions
BestNot ranked
Most affordable813-2--11New this week
Easiest to set upNot ranked
RisingNot ranked
Knowledge Base
QuestionRankAIQChatGPTGeminiClaudePerplexitySourcesMentionsChange
Overall177157--99New this week
Best145-5--33New this week
Most affordable81673--66New this week
Easiest to set upNot ranked
RisingNot ranked
Chatbots
QuestionRankAIQChatGPTGeminiClaudePerplexitySourcesMentionsChange
Overall331--141334New this week
BestNot ranked
Most affordable193--6-33New this week
Easiest to set up241---411New this week
RisingNot ranked

Achievement History

Verified placements earned across weekly category rankings.