Cooper tracks how AI assistants rank Genesys Cloud CX across 4 buyer questions in 1 software category, with 13 verified mentions from 11 sources.
| Question | Rank | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions | Change |
|---|---|---|---|---|---|---|---|---|---|
| Overall | 31 | 2 | 1 | 11 | - | 6 | 7 | No change | |
| Best | 83 | 1 | 1 | 5 | - | 6 | 6 | No change | |
| Most affordable | 9 | 11 | 4 | - | - | - | 1 | 1 | Up 12 positions |
| Easiest to set up | Not ranked | ||||||||
| Rising | 16 | 3 | - | 9 | - | 8 | 9 | 9 | New this week |
Verified placements earned across weekly category rankings.
Reporting and research from Cooper’s weekly software recommendation index.
The first official week-over-week reading of Cooper's software recommendation index, with verified leadership movement across all eight hubs and assistant agreement kept separate from raw AIQ.
Eight category-relative Rising AIQ movements show where emerging software recommendations changed across Cooper's second immutable weekly edition.
A category-by-category reading of all ten Week 29 Sales software markets, with verified Top 3 rankings, assistant splits, evidence counts, and the first official week-over-week movements.
A Week 29 analysis of how the public evidence footprint changed across one representative software market in each of Cooper’s eight hubs.
