Cooper tracks how AI assistants rank Zendesk across 4 buyer questions in 6 software categories, with 56 verified mentions from 45 sources.

Conversation Intelligence
QuestionRankAIQChatGPTGeminiClaudePerplexitySourcesMentionsChange
OverallNot ranked
BestNot ranked
Most affordableNot ranked
Easiest to set upNot ranked
RisingNot ranked
Help Desk
QuestionRankAIQChatGPTGeminiClaudePerplexitySourcesMentionsChange
Overall3333241722Up 2 positions
Best9811121317No change
Most affordableNot ranked
Easiest to set up182--9877Up 5 positions
RisingNot ranked
Live Chat
QuestionRankAIQChatGPTGeminiClaudePerplexitySourcesMentionsChange
Overall714-2251010New this week
Best43-11288New this week
Most affordableNot ranked
Easiest to set up191---833New this week
RisingNot ranked
Contact Center
QuestionRankAIQChatGPTGeminiClaudePerplexitySourcesMentionsChange
Overall156-97-77New this week
BestNot ranked
Most affordable156-4--22New this week
Easiest to set up712-62-55New this week
RisingNot ranked
Customer Success
QuestionRankAIQChatGPTGeminiClaudePerplexitySourcesMentionsChange
OverallNot ranked
BestNot ranked
Most affordableNot ranked
Easiest to set upNot ranked
RisingNot ranked
Knowledge Base
QuestionRankAIQChatGPTGeminiClaudePerplexitySourcesMentionsChange
Overall215--3-33New this week
Best615--1-33New this week
Most affordableNot ranked
Easiest to set upNot ranked
RisingNot ranked
Chatbots
QuestionRankAIQChatGPTGeminiClaudePerplexitySourcesMentionsChange
Overall461---1556New this week
BestNot ranked
Most affordable221---556New this week
Easiest to set upNot ranked
Rising135---167New this week
IT Service Management
QuestionRankAIQChatGPTGeminiClaudePerplexitySourcesMentionsChange
Overall301---744Down 12 positions
Best132---344Up 3 positions
Most affordableNot ranked
Easiest to set upNot ranked
RisingNot ranked

Achievement History

Verified placements earned across weekly category rankings.