Named by 4 of 4 assistants
Best Help Desk according to AI
How ChatGPT, Gemini, Claude and Perplexity rank help desk software in the July 19, 2026 weekly snapshot: 33 products named across 4 core questions, backed by 102 cited pages from 68 domains.
| Rank | Product | Sources | Mentions | Change | |||||
|---|---|---|---|---|---|---|---|---|---|
| 60 | 1 | - | 3 | - | 4 | 5 | Up 1 position | ||
| 28 | 2 | - | - | - | 3 | 3 | Down 1 position | ||
| 25 | - | 1 | - | - | 1 | 1 | Up 7 positions | ||
| 4 | 18 | 3 | - | - | - | 1 | 1 | Up 2 positions | |
| 5 | 16 | - | 3 | 2 | - | 1 | 2 | New this week | |
| 6 | 15 | - | - | 1 | - | 1 | 1 | Up 15 positions | |
| 7 | 14 | 4 | - | - | - | 1 | 1 | Up 6 positions | |
| 8 | 13 | - | 2 | - | - | 2 | 2 | New this week | |
| 9 | 11 | 5 | - | - | - | 2 | 2 | New this week | |
| 10 | 9 | 6 | - | - | - | 1 | 1 | New this week | |
| 11 | 9 | 7 | - | - | 5 | 1 | 1 | Up 19 positions | |
| 12 | 9 | - | - | 4 | 1 | 1 | 1 | New this week | |
| 13 | 7 | 8 | - | - | - | 1 | 1 | New this week | |
| 14 | 6 | - | 4 | - | - | 1 | 1 | New this week | |
| 15 | 6 | 9 | - | - | - | 1 | 1 | New this week | |
| 16 | 6 | 10 | - | - | - | 1 | 1 | Down 1 position | |
| 17 | 5 | - | 5 | - | - | 3 | 3 | New this week | |
| 18 | 4 | - | 6 | - | - | 1 | 1 | New this week | |
| 19 | 4 | - | 7 | - | - | 5 | 5 | New this week | |
| 20 | 3 | - | - | 5 | - | 2 | 2 | Up 5 positions | |
More in Support
The other 9 Support markets Cooper tracks, with their leaders from this week.
Named by 4 of 4 assistants
Named by 4 of 4 assistants
Named by 4 of 4 assistants
Named by 4 of 4 assistants
Named by 1 of 4 assistants
Named by 4 of 4 assistants
Named by 4 of 4 assistants
Named by 4 of 4 assistants
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