Named by 4 of 4 assistants
Best Remote Support according to AI
How ChatGPT, Gemini, Claude and Perplexity rank remote support software in the Edition 4 snapshot for Week 31, August 2, 2026: 16 products named across 4 core questions, backed by 109 cited pages from 69 domains.
| Rank | The canonical software product Cooper identified in the assistants’ answers. | A 1–100 score for how strongly tracked AI assistants recommend the product in this category and question scope. Higher is better. | The product’s position within ChatGPT’s answers for the selected buyer-question view. Lower numbers are better. | The product’s position within Gemini’s answers for the selected buyer-question view. Lower numbers are better. | The product’s position within Claude’s answers for the selected buyer-question view. Lower numbers are better. | The product’s position within Perplexity’s answers for the selected buyer-question view. Lower numbers are better. | Distinct publisher domains behind the verified cited pages for this product, across every buyer question this week. | Distinct cited pages Cooper verified as naming or representing the product, across every buyer question this week. | The change in ranking position since the previous weekly snapshot. New means there was no prior position. |
|---|---|---|---|---|---|---|---|---|---|
| 67 | 1 | 5 | 7 | 1 | 20 | 32 | Up 6 positions | ||
| 30 | 4 | 3 | 3 | 2 | 24 | 33 | Up 11 positions | ||
| 28 | - | 2 | 1 | - | 15 | 20 | Up 1 position | ||
| 4 | 28 | 2 | - | - | - | 10 | 17 | New This Week | |
| 5 | 25 | - | 1 | - | - | 1 | 4 | New This Week | |
| 6 | 19 | 5 | - | 2 | - | 4 | 6 | Down 4 positions | |
| 7 | 18 | 3 | - | - | - | 3 | 6 | New This Week | |
| 8 | 10 | - | 6 | 4 | 3 | 31 | 45 | Up 8 positions | |
| 9 | 9 | 6 | - | - | - | 2 | 2 | Up 3 positions | |
| 10 | 8 | 7 | - | - | - | 8 | 11 | Up 12 positions | |
| 11 | 8 | - | 4 | 10 | - | 5 | 9 | Up 9 positions | |
| 12 | 7 | 8 | - | - | - | 3 | 6 | New This Week | |
| 13 | 4 | - | 7 | - | 7 | 16 | 23 | Up 2 positions | |
| 14 | 4 | - | - | 5 | 4 | 22 | 32 | Up 4 positions | |
| 15 | 3 | - | - | 6 | 8 | 3 | 6 | Down 12 positions | |
| 16 | 2 | - | - | 8 | - | 1 | 1 | Up 1 position | |
| 17 | 2 | - | - | 9 | - | 2 | 3 | Up 2 positions | |
| 18 | 1 | - | - | - | 5 | 6 | 7 | New This Week | |
| 19 | 1 | - | - | - | 6 | 5 | 5 | Up 4 positions | |
| 20 | 1 | - | - | - | 9 | 5 | 6 | New This Week |
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This Edition’s News
Reporting from Cooper’s Edition 4 software recommendation index.
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