Help Desk
Named by 4 of 4 assistants
AIQ98
Named by 3 of 4 assistants
AIQ36Named by 4 of 4 assistants
AIQ24
+16 more products
AI-recommended Support Software
How ChatGPT, Gemini, Claude and Perplexity rank 175 products across 10 Support categories in the Edition 8 snapshot for Week 35, August 30, 2026, based on 1,151 sources cited and 5,774 mentions.
Live Chat
Named by 4 of 4 assistants
AIQ84Named by 4 of 4 assistants
AIQ63Named by 4 of 4 assistants
AIQ37
+18 more products
Contact Center
Named by 3 of 4 assistants
AIQ95Named by 3 of 4 assistants
AIQ48Named by 3 of 4 assistants
AIQ26
+19 more products
Customer Success
Named by 1 of 4 assistants
AIQ55
Named by 4 of 4 assistants
AIQ46Named by 3 of 4 assistants
AIQ45
+12 more products
Knowledge Base
Named by 4 of 4 assistants
AIQ73Named by 1 of 4 assistants
AIQ55
Guru3Named by 3 of 4 assistants
AIQ27
+14 more products
Surveys
Named by 4 of 4 assistants
AIQ85Named by 4 of 4 assistants
AIQ65Named by 3 of 4 assistants
AIQ27
+13 more products
Chatbots
Named by 1 of 4 assistants
AIQ55Named by 2 of 4 assistants
AIQ33Named by 2 of 4 assistants
AIQ28
+23 more products
Community Management
Named by 4 of 4 assistants
AIQ59Named by 1 of 4 assistants
AIQ55Named by 3 of 4 assistants
AIQ33
+16 more products
Field Service Management
Named by 3 of 4 assistants
AIQ83Named by 4 of 4 assistants
AIQ63Named by 3 of 4 assistants
AIQ32
+13 more products
Customer Education
Named by 3 of 4 assistants
AIQ68
Named by 4 of 4 assistants
AIQ43
Named by 3 of 4 assistants
AIQ38
+11 more products
Movers in Edition 8
Most Improved
Up 7 positions
Up 7 positions
- Up 6 positions
Up 6 positions
- Up 5 positions
Up 4 positions
Up 4 positions
Spots Lost
Down 12 positionsDown 8 positions
Down 7 positions
Down 7 positions
- Down 7 positions
Down 6 positions
Down 6 positions
