This Week in Support Software: 10 Categories, Four Buyer Questions
This week's Edition 5 Support report covers all ten categories, with Best Top 3 tables and separate Most Affordable, Easiest to Set Up, and Rising analysis.
The Cooper Index records what ChatGPT, Gemini, Claude, and Perplexity recommend when buyers ask direct software questions. This week's Edition 5 report covers all ten Support categories and keeps Best, Most Affordable, Easiest to Set Up, and Rising as separate category-relative rankings.
Sources count cited pages. Mentions count verified occurrences of a product in the completed answer set. Both are descriptive live counts for the edition and do not determine rank.
Help Desk
Open the complete Help Desk Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 95 | 1 | 1 | 1 | — | 34 | 40 | |
| 2 |  Freshdesk | 38 | 3 | 2 | 2 | — | 33 | 39 |
| 3 | 28 | 2 | — | — | — | 20 | 25 |
In Help Desk, Zendesk leads at Best AIQ 95. Its assistant positions are ChatGPT #1, Gemini #1, Claude #1. It has no category rank from Perplexity in this scope. Its live footprint contains 34 Sources and 40 Mentions.
Freshdesk is second at Best AIQ 38. Its assistant positions are ChatGPT #3, Gemini #2, Claude #2. It has no category rank from Perplexity in this scope. Its live footprint contains 33 Sources and 39 Mentions. Intercom is third at Best AIQ 28. Its assistant positions are ChatGPT #2. It has no category rank from Gemini, Claude, Perplexity in this scope. Its live footprint contains 20 Sources and 25 Mentions.
The Best ranking contains 19 ranked products. Its leader-to-third AIQ spread is 67, while the category-wide edition footprint contains 85 Sources and 420 Mentions.
The assistant pattern gives the Best result its shape. Zendesk is ranked by ChatGPT, Gemini, Claude, while
Freshdesk is ranked by ChatGPT, Gemini, Claude and Intercom by ChatGPT. Within the displayed Top 3,
Zendesk has the largest cited-page footprint and
Zendesk has the most verified mentions. Those footprints show what is observable in the answer set, not why the rank was assigned.
Most Affordable is led by Zoho Desk at category-relative AIQ 68. Its assistant positions are ChatGPT #1, Gemini #4, Claude #4, Perplexity #2. Its live footprint contains 24 Sources and 29 Mentions. This is a separate answer from Best, which is led by
Zendesk.
Here Most Affordable changes the answer from the Best leader: Zoho Desk leads this question while
Zendesk leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Easiest to Set Up is led by Intercom at category-relative AIQ 55. Its assistant positions are ChatGPT #1. It has no category rank from Gemini, Claude, Perplexity in this scope. Its live footprint contains 20 Sources and 25 Mentions. This is a separate answer from Best, which is led by
Zendesk.
Here Easiest to Set Up changes the answer from the Best leader: Intercom leads this question while
Zendesk leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Rising is led by 
Plain at Rising AIQ 70. Its assistant positions are ChatGPT #1, Claude #1. It has no category rank from Gemini, Perplexity in this scope. Its live footprint contains 4 Sources and 4 Mentions. This is a separate answer from Best, which is led by Zendesk.
Here Rising changes the answer from the Best leader: Plain leads this question while Zendesk leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Read together, the four questions form a buyer-intent map for Help Desk. Best is led by Zendesk, Most Affordable by
Zoho Desk, Easiest to Set Up by
Intercom, and Rising by
Plain. Differences are expected because each ranking answers a different prompt; the relevant comparison stays inside this category and question.
Live Chat
Open the complete Live Chat Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 76 | 1 | 3 | 2 | 1 | 27 | 39 | |
| 2 | 49 | 3 | 1 | 4 | 3 | 23 | 30 | |
| 3 | 45 | 2 | — | 1 | 2 | 28 | 38 |
In Live Chat, Intercom leads at Best AIQ 76. Its assistant positions are ChatGPT #1, Gemini #3, Claude #2, Perplexity #1. Its live footprint contains 27 Sources and 39 Mentions.
LiveChat is second at Best AIQ 49. Its assistant positions are ChatGPT #3, Gemini #1, Claude #4, Perplexity #3. Its live footprint contains 23 Sources and 30 Mentions.
Zendesk is third at Best AIQ 45. Its assistant positions are ChatGPT #2, Claude #1, Perplexity #2. It has no category rank from Gemini in this scope. Its live footprint contains 28 Sources and 38 Mentions.
The Best ranking contains 17 ranked products. Its leader-to-third AIQ spread is 31, while the category-wide edition footprint contains 108 Sources and 409 Mentions.
The assistant pattern gives the Best result its shape. Intercom is ranked by all four tracked assistants, while
LiveChat is ranked by all four tracked assistants and
Zendesk by ChatGPT, Claude, Perplexity. Within the displayed Top 3,
Zendesk has the largest cited-page footprint and
Intercom has the most verified mentions. Those footprints show what is observable in the answer set, not why the rank was assigned.
Most Affordable is led by 
tawk.to at category-relative AIQ 100. Its assistant positions are ChatGPT #1, Gemini #1, Claude #1, Perplexity #1. Its live footprint contains 18 Sources and 24 Mentions. This is a separate answer from Best, which is led by Intercom.
Here Most Affordable changes the answer from the Best leader: tawk.to leads this question while Intercom leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Easiest to Set Up is led by Tidio at category-relative AIQ 72. Its assistant positions are ChatGPT #1, Gemini #2, Claude #4, Perplexity #7. Its live footprint contains 22 Sources and 27 Mentions. This is a separate answer from Best, which is led by
Intercom.
Here Easiest to Set Up changes the answer from the Best leader: Tidio leads this question while
Intercom leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Rising is led by Plain at Rising AIQ 55. Its assistant positions are ChatGPT #1. It has no category rank from Gemini, Claude, Perplexity in this scope. Its live footprint contains 8 Sources and 8 Mentions. This is a separate answer from Best, which is led by Intercom.
Here Rising changes the answer from the Best leader: Plain leads this question while Intercom leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Read together, the four questions form a buyer-intent map for Live Chat. Best is led by Intercom, Most Affordable by
tawk.to, Easiest to Set Up by Tidio, and Rising by
Plain. Differences are expected because each ranking answers a different prompt; the relevant comparison stays inside this category and question.
Contact Center
Open the complete Contact Center Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 97 | 1 | 1 | 1 | 3 | 15 | 18 | |
| 2 | 41 | 2 | 5 | 2 | 4 | 12 | 16 | |
| 3 | 34 | 3 | 3 | 3 | 2 | 22 | 31 |
In Contact Center, Genesys Cloud CX leads at Best AIQ 97. Its assistant positions are ChatGPT #1, Gemini #1, Claude #1, Perplexity #3. Its live footprint contains 15 Sources and 18 Mentions.
NICE CXone is second at Best AIQ 41. Its assistant positions are ChatGPT #2, Gemini #5, Claude #2, Perplexity #4. Its live footprint contains 12 Sources and 16 Mentions.
Five9 is third at Best AIQ 34. Its assistant positions are ChatGPT #3, Gemini #3, Claude #3, Perplexity #2. Its live footprint contains 22 Sources and 31 Mentions.
The Best ranking contains 19 ranked products. Its leader-to-third AIQ spread is 63, while the category-wide edition footprint contains 101 Sources and 425 Mentions.
The assistant pattern gives the Best result its shape. Genesys Cloud CX is ranked by all four tracked assistants, while
NICE CXone is ranked by all four tracked assistants and
Five9 by all four tracked assistants. Within the displayed Top 3,
Five9 has the largest cited-page footprint and
Five9 has the most verified mentions. Those footprints show what is observable in the answer set, not why the rank was assigned.
Most Affordable is led by LiveAgent at category-relative AIQ 66. Its assistant positions are ChatGPT #1, Gemini #4, Perplexity #1. It has no category rank from Claude in this scope. Its live footprint contains 8 Sources and 12 Mentions. This is a separate answer from Best, which is led by
Genesys Cloud CX.
Here Most Affordable changes the answer from the Best leader: LiveAgent leads this question while
Genesys Cloud CX leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Easiest to Set Up is led by 
CloudTalk at category-relative AIQ 64. Its assistant positions are ChatGPT #1, Claude #2, Perplexity #5. It has no category rank from Gemini in this scope. Its live footprint contains 12 Sources and 15 Mentions. This is a separate answer from Best, which is led by Genesys Cloud CX.
Here Easiest to Set Up changes the answer from the Best leader: CloudTalk leads this question while Genesys Cloud CX leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Rising is led by UJET at Rising AIQ 55. Its assistant positions are ChatGPT #1. It has no category rank from Gemini, Claude, Perplexity in this scope. Its live footprint contains 1 Sources and 1 Mentions. This is a separate answer from Best, which is led by
Genesys Cloud CX.
Here Rising changes the answer from the Best leader: UJET leads this question while
Genesys Cloud CX leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Read together, the four questions form a buyer-intent map for Contact Center. Best is led by Genesys Cloud CX, Most Affordable by
LiveAgent, Easiest to Set Up by
CloudTalk, and Rising by UJET. Differences are expected because each ranking answers a different prompt; the relevant comparison stays inside this category and question.
Customer Success
Open the complete Customer Success Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 100 | 1 | 1 | 1 | 1 | 19 | 34 | |
| 2 |  ChurnZero | 48 | 2 | 2 | 3 | 2 | 20 | 37 |
| 3 |  Totango | 36 | 3 | 3 | 2 | 3 | 17 | 30 |
In Customer Success, Gainsight leads at Best AIQ 100. Its assistant positions are ChatGPT #1, Gemini #1, Claude #1, Perplexity #1. Its live footprint contains 19 Sources and 34 Mentions.
ChurnZero is second at Best AIQ 48. Its assistant positions are ChatGPT #2, Gemini #2, Claude #3, Perplexity #2. Its live footprint contains 20 Sources and 37 Mentions. Totango is third at Best AIQ 36. Its assistant positions are ChatGPT #3, Gemini #3, Claude #2, Perplexity #3. Its live footprint contains 17 Sources and 30 Mentions.
The Best ranking contains 16 ranked products. Its leader-to-third AIQ spread is 64, while the category-wide edition footprint contains 68 Sources and 312 Mentions.
The assistant pattern gives the Best result its shape. Gainsight is ranked by all four tracked assistants, while
ChurnZero is ranked by all four tracked assistants and Totango by all four tracked assistants. Within the displayed Top 3, ChurnZero has the largest cited-page footprint and ChurnZero has the most verified mentions. Those footprints show what is observable in the answer set, not why the rank was assigned.
Most Affordable is led by 
Reptrics at category-relative AIQ 55. Its assistant positions are ChatGPT #1. It has no category rank from Gemini, Claude, Perplexity in this scope. Its live footprint contains 1 Sources and 2 Mentions. This is a separate answer from Best, which is led by Gainsight.
Here Most Affordable changes the answer from the Best leader: Reptrics leads this question while Gainsight leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Easiest to Set Up is led by ClientSuccess at category-relative AIQ 64. Its assistant positions are ChatGPT #3, Gemini #1, Claude #1, Perplexity #1. Its live footprint contains 9 Sources and 14 Mentions. This is a separate answer from Best, which is led by
Gainsight.
Here Easiest to Set Up changes the answer from the Best leader: ClientSuccess leads this question while
Gainsight leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Rising is led by 
Velaris at Rising AIQ 68. Its assistant positions are ChatGPT #1, Gemini #2. It has no category rank from Claude, Perplexity in this scope. Its live footprint contains 6 Sources and 16 Mentions. This is a separate answer from Best, which is led by Gainsight.
Here Rising changes the answer from the Best leader: Velaris leads this question while Gainsight leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Read together, the four questions form a buyer-intent map for Customer Success. Best is led by Gainsight, Most Affordable by
Reptrics, Easiest to Set Up by ClientSuccess, and Rising by
Velaris. Differences are expected because each ranking answers a different prompt; the relevant comparison stays inside this category and question.
Knowledge Base
Open the complete Knowledge Base Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 78 | 1 | 2 | 3 | 1 | 31 | 37 | |
| 2 | 43 | 2 | — | 1 | — | 39 | 48 | |
| 3 |  Guru | 37 | 6 | 1 | 5 | — | 3 | 3 |
In Knowledge Base, Document360 leads at Best AIQ 78. Its assistant positions are ChatGPT #1, Gemini #2, Claude #3, Perplexity #1. Its live footprint contains 31 Sources and 37 Mentions.
Zendesk is second at Best AIQ 43. Its assistant positions are ChatGPT #2, Claude #1. It has no category rank from Gemini, Perplexity in this scope. Its live footprint contains 39 Sources and 48 Mentions.
Guru is third at Best AIQ 37. Its assistant positions are ChatGPT #6, Gemini #1, Claude #5. It has no category rank from Perplexity in this scope. Its live footprint contains 3 Sources and 3 Mentions.
The Best ranking contains 18 ranked products. Its leader-to-third AIQ spread is 41, while the category-wide edition footprint contains 84 Sources and 615 Mentions.
The assistant pattern gives the Best result its shape. Document360 is ranked by all four tracked assistants, while
Zendesk is ranked by ChatGPT, Claude and
Guru by ChatGPT, Gemini, Claude. Within the displayed Top 3, Zendesk has the largest cited-page footprint and
Zendesk has the most verified mentions. Those footprints show what is observable in the answer set, not why the rank was assigned.
Most Affordable is led by Askbase at category-relative AIQ 55. Its assistant positions are ChatGPT #1. It has no category rank from Gemini, Claude, Perplexity in this scope. Its live footprint contains 1 Sources and 1 Mentions. This is a separate answer from Best, which is led by
Document360.
Here Most Affordable changes the answer from the Best leader: Askbase leads this question while
Document360 leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Easiest to Set Up is led by 
Help.center at category-relative AIQ 55. Its assistant positions are ChatGPT #1. It has no category rank from Gemini, Claude, Perplexity in this scope. Its live footprint contains 41 Sources and 53 Mentions. This is a separate answer from Best, which is led by Document360.
Here Easiest to Set Up changes the answer from the Best leader: Help.center leads this question while Document360 leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Rising is led by 
Inkeep at Rising AIQ 55. Its assistant positions are ChatGPT #1. It has no category rank from Gemini, Claude, Perplexity in this scope. Its live footprint contains 1 Sources and 1 Mentions. This is a separate answer from Best, which is led by Document360.
Here Rising changes the answer from the Best leader: Inkeep leads this question while Document360 leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Read together, the four questions form a buyer-intent map for Knowledge Base. Best is led by Document360, Most Affordable by
Askbase, Easiest to Set Up by
Help.center, and Rising by Inkeep. Differences are expected because each ranking answers a different prompt; the relevant comparison stays inside this category and question.
Surveys
Open the complete Surveys Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 98 | 1 | 1 | 1 | 2 | 29 | 40 | |
| 2 | 53 | 2 | 2 | 2 | 1 | 35 | 47 | |
| 3 | 33 | 3 | 3 | 3 | 3 | 38 | 53 |
In Surveys, Qualtrics leads at Best AIQ 98. Its assistant positions are ChatGPT #1, Gemini #1, Claude #1, Perplexity #2. Its live footprint contains 29 Sources and 40 Mentions.
SurveyMonkey is second at Best AIQ 53. Its assistant positions are ChatGPT #2, Gemini #2, Claude #2, Perplexity #1. Its live footprint contains 35 Sources and 47 Mentions.
Typeform is third at Best AIQ 33. Its assistant positions are ChatGPT #3, Gemini #3, Claude #3, Perplexity #3. Its live footprint contains 38 Sources and 53 Mentions.
The Best ranking contains 17 ranked products. Its leader-to-third AIQ spread is 65, while the category-wide edition footprint contains 101 Sources and 477 Mentions.
The assistant pattern gives the Best result its shape. Qualtrics is ranked by all four tracked assistants, while
SurveyMonkey is ranked by all four tracked assistants and
Typeform by all four tracked assistants. Within the displayed Top 3,
Typeform has the largest cited-page footprint and
Typeform has the most verified mentions. Those footprints show what is observable in the answer set, not why the rank was assigned.
Most Affordable is led by Tally at category-relative AIQ 66. Its assistant positions are ChatGPT #1, Gemini #5, Claude #3, Perplexity #6. Its live footprint contains 14 Sources and 20 Mentions. This is a separate answer from Best, which is led by
Qualtrics.
Here Most Affordable changes the answer from the Best leader: Tally leads this question while
Qualtrics leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Easiest to Set Up is led by Tally at category-relative AIQ 83. Its assistant positions are ChatGPT #1, Gemini #2, Claude #1. It has no category rank from Perplexity in this scope. Its live footprint contains 14 Sources and 20 Mentions. This is a separate answer from Best, which is led by
Qualtrics.
Here Easiest to Set Up changes the answer from the Best leader: Tally leads this question while
Qualtrics leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Rising is led by Formbricks at Rising AIQ 70. Its assistant positions are ChatGPT #1, Claude #1. It has no category rank from Gemini, Perplexity in this scope. Its live footprint contains 6 Sources and 7 Mentions. This is a separate answer from Best, which is led by
Qualtrics.
Here Rising changes the answer from the Best leader: Formbricks leads this question while
Qualtrics leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Read together, the four questions form a buyer-intent map for Surveys. Best is led by Qualtrics, Most Affordable by
Tally, Easiest to Set Up by
Tally, and Rising by
Formbricks. Differences are expected because each ranking answers a different prompt; the relevant comparison stays inside this category and question.
Chatbots
Open the complete Chatbots Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 80 | 1 | 1 | — | — | 4 | 5 | |
| 2 | Freshdesk Freddy AI Agent | 28 | 2 | — | — | — | 1 | 4 |
| 3 |  Gorgias AI Agent | 18 | 3 | — | — | — | 6 | 6 |
In Chatbots, Zendesk AI Agents leads at Best AIQ 80. Its assistant positions are ChatGPT #1, Gemini #1. It has no category rank from Claude, Perplexity in this scope. Its live footprint contains 4 Sources and 5 Mentions.
Freshdesk Freddy AI Agent is second at Best AIQ 28. Its assistant positions are ChatGPT #2. It has no category rank from Gemini, Claude, Perplexity in this scope. Its live footprint contains 1 Sources and 4 Mentions. Gorgias AI Agent is third at Best AIQ 18. Its assistant positions are ChatGPT #3. It has no category rank from Gemini, Claude, Perplexity in this scope. Its live footprint contains 6 Sources and 6 Mentions.
The Best ranking contains 21 ranked products. Its leader-to-third AIQ spread is 62, while the category-wide edition footprint contains 101 Sources and 534 Mentions.
The assistant pattern gives the Best result its shape. Zendesk AI Agents is ranked by ChatGPT, Gemini, while
Freshdesk Freddy AI Agent is ranked by ChatGPT and Gorgias AI Agent by ChatGPT. Within the displayed Top 3, Gorgias AI Agent has the largest cited-page footprint and Gorgias AI Agent has the most verified mentions. Those footprints show what is observable in the answer set, not why the rank was assigned.
Most Affordable is led by Zapier Chatbots at category-relative AIQ 80. Its assistant positions are ChatGPT #1, Gemini #1. It has no category rank from Claude, Perplexity in this scope. Its live footprint contains 2 Sources and 2 Mentions. This is a separate answer from Best, which is led by
Zendesk AI Agents.
Here Most Affordable changes the answer from the Best leader: Zapier Chatbots leads this question while
Zendesk AI Agents leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Easiest to Set Up is led by Chatbase at category-relative AIQ 55. Its assistant positions are ChatGPT #1. It has no category rank from Gemini, Claude, Perplexity in this scope. Its live footprint contains 13 Sources and 19 Mentions. This is a separate answer from Best, which is led by
Zendesk AI Agents.
Here Easiest to Set Up changes the answer from the Best leader: Chatbase leads this question while
Zendesk AI Agents leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Rising is led by Sierra at Rising AIQ 63. Its assistant positions are ChatGPT #1, Claude #2. It has no category rank from Gemini, Perplexity in this scope. Its live footprint contains 8 Sources and 9 Mentions. This is a separate answer from Best, which is led by
Zendesk AI Agents.
Here Rising changes the answer from the Best leader: Sierra leads this question while
Zendesk AI Agents leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Read together, the four questions form a buyer-intent map for Chatbots. Best is led by Zendesk AI Agents, Most Affordable by
Zapier Chatbots, Easiest to Set Up by
Chatbase, and Rising by
Sierra. Differences are expected because each ranking answers a different prompt; the relevant comparison stays inside this category and question.
Community Management
Open the complete Community Management Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 100 | 1 | 1 | 1 | 1 | 33 | 40 | |
| 2 |  Mighty Networks | 50 | 2 | 2 | 2 | 2 | 34 | 38 |
| 3 |  Bettermode | 28 | 4 | 3 | 4 | 3 | 18 | 23 |
In Community Management, Circle leads at Best AIQ 100. Its assistant positions are ChatGPT #1, Gemini #1, Claude #1, Perplexity #1. Its live footprint contains 33 Sources and 40 Mentions.
Mighty Networks is second at Best AIQ 50. Its assistant positions are ChatGPT #2, Gemini #2, Claude #2, Perplexity #2. Its live footprint contains 34 Sources and 38 Mentions. Bettermode is third at Best AIQ 28. Its assistant positions are ChatGPT #4, Gemini #3, Claude #4, Perplexity #3. Its live footprint contains 18 Sources and 23 Mentions.
The Best ranking contains 17 ranked products. Its leader-to-third AIQ spread is 72, while the category-wide edition footprint contains 83 Sources and 330 Mentions.
The assistant pattern gives the Best result its shape. Circle is ranked by all four tracked assistants, while
Mighty Networks is ranked by all four tracked assistants and Bettermode by all four tracked assistants. Within the displayed Top 3, Mighty Networks has the largest cited-page footprint and Circle has the most verified mentions. Those footprints show what is observable in the answer set, not why the rank was assigned.
Most Affordable is led by Discourse at category-relative AIQ 65. Its assistant positions are ChatGPT #1, Claude #3, Perplexity #1. It has no category rank from Gemini in this scope. Its live footprint contains 18 Sources and 19 Mentions. This is a separate answer from Best, which is led by
Circle.
Here Most Affordable changes the answer from the Best leader: Discourse leads this question while
Circle leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Easiest to Set Up is led by Discourse at category-relative AIQ 56. Its assistant positions are ChatGPT #1, Perplexity #5. It has no category rank from Gemini, Claude in this scope. Its live footprint contains 18 Sources and 19 Mentions. This is a separate answer from Best, which is led by
Circle.
Here Easiest to Set Up changes the answer from the Best leader: Discourse leads this question while
Circle leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Rising is led by Khoros Aurora at Rising AIQ 55. Its assistant positions are ChatGPT #1. It has no category rank from Gemini, Claude, Perplexity in this scope. Its live footprint contains 1 Sources and 1 Mentions. This is a separate answer from Best, which is led by
Circle.
Here Rising changes the answer from the Best leader: Khoros Aurora leads this question while
Circle leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Read together, the four questions form a buyer-intent map for Community Management. Best is led by Circle, Most Affordable by
Discourse, Easiest to Set Up by
Discourse, and Rising by
Khoros Aurora. Differences are expected because each ranking answers a different prompt; the relevant comparison stays inside this category and question.
Field Service Management
Open the complete Field Service Management Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 | 79 | 1 | 3 | 1 | 6 | 21 | 26 | |
| 2 | 50 | 2 | 2 | 2 | 2 | 26 | 31 | |
| 3 | 31 | 3 | 4 | 3 | 4 | 19 | 22 |
In Field Service Management, ServiceTitan leads at Best AIQ 79. Its assistant positions are ChatGPT #1, Gemini #3, Claude #1, Perplexity #6. Its live footprint contains 21 Sources and 26 Mentions.
Jobber is second at Best AIQ 50. Its assistant positions are ChatGPT #2, Gemini #2, Claude #2, Perplexity #2. Its live footprint contains 26 Sources and 31 Mentions.
Housecall Pro is third at Best AIQ 31. Its assistant positions are ChatGPT #3, Gemini #4, Claude #3, Perplexity #4. Its live footprint contains 19 Sources and 22 Mentions.
The Best ranking contains 16 ranked products. Its leader-to-third AIQ spread is 48, while the category-wide edition footprint contains 92 Sources and 291 Mentions.
The assistant pattern gives the Best result its shape. ServiceTitan is ranked by all four tracked assistants, while
Jobber is ranked by all four tracked assistants and
Housecall Pro by all four tracked assistants. Within the displayed Top 3,
Jobber has the largest cited-page footprint and
Jobber has the most verified mentions. Those footprints show what is observable in the answer set, not why the rank was assigned.
Most Affordable is led by 
ServiceM8 at category-relative AIQ 71. Its assistant positions are ChatGPT #1, Claude #1, Perplexity #4. It has no category rank from Gemini in this scope. Its live footprint contains 8 Sources and 11 Mentions. This is a separate answer from Best, which is led by ServiceTitan.
Here Most Affordable changes the answer from the Best leader: ServiceM8 leads this question while ServiceTitan leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Easiest to Set Up is led by ServiceM8 at category-relative AIQ 63. Its assistant positions are ChatGPT #1, Claude #2. It has no category rank from Gemini, Perplexity in this scope. Its live footprint contains 8 Sources and 11 Mentions. This is a separate answer from Best, which is led by ServiceTitan.
Here Easiest to Set Up changes the answer from the Best leader: ServiceM8 leads this question while ServiceTitan leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Rising is led by Zuper at Rising AIQ 75. Its assistant positions are ChatGPT #1, Gemini #2, Claude #2. It has no category rank from Perplexity in this scope. Its live footprint contains 4 Sources and 5 Mentions. This is a separate answer from Best, which is led by
ServiceTitan.
Here Rising changes the answer from the Best leader: Zuper leads this question while
ServiceTitan leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Read together, the four questions form a buyer-intent map for Field Service Management. Best is led by ServiceTitan, Most Affordable by
ServiceM8, Easiest to Set Up by ServiceM8, and Rising by Zuper. Differences are expected because each ranking answers a different prompt; the relevant comparison stays inside this category and question.
Customer Education
Open the complete Customer Education Best ranking| Rank | Product | AIQ | ChatGPT | Gemini | Claude | Perplexity | Sources | Mentions |
|---|---|---|---|---|---|---|---|---|
| 1 |  Skilljar by Gainsight | 55 | 1 | — | — | — | 4 | 6 |
| 2 | Skilljar | 45 | — | 1 | 1 | 1 | 14 | 18 |
| 3 |  Thought Industries | 35 | 2 | — | 3 | 2 | 6 | 6 |
In Customer Education, Skilljar by Gainsight leads at Best AIQ 55. Its assistant positions are ChatGPT #1. It has no category rank from Gemini, Claude, Perplexity in this scope. Its live footprint contains 4 Sources and 6 Mentions. Skilljar is second at Best AIQ 45. Its assistant positions are Gemini #1, Claude #1, Perplexity #1. It has no category rank from ChatGPT in this scope. Its live footprint contains 14 Sources and 18 Mentions. Thought Industries is third at Best AIQ 35. Its assistant positions are ChatGPT #2, Claude #3, Perplexity #2. It has no category rank from Gemini in this scope. Its live footprint contains 6 Sources and 6 Mentions.
The Best ranking contains 19 ranked products. Its leader-to-third AIQ spread is 20, while the category-wide edition footprint contains 77 Sources and 250 Mentions.
The assistant pattern gives the Best result its shape. Skilljar by Gainsight is ranked by ChatGPT, while Skilljar is ranked by Gemini, Claude, Perplexity and Thought Industries by ChatGPT, Claude, Perplexity. Within the displayed Top 3, Skilljar has the largest cited-page footprint and Skilljar has the most verified mentions. Those footprints show what is observable in the answer set, not why the rank was assigned.
Most Affordable is led by 
MoodleCloud at category-relative AIQ 55. Its assistant positions are ChatGPT #1. It has no category rank from Gemini, Claude, Perplexity in this scope. Its live footprint contains 3 Sources and 3 Mentions. This is a separate answer from Best, which is led by Skilljar by Gainsight.
Here Most Affordable changes the answer from the Best leader: MoodleCloud leads this question while Skilljar by Gainsight leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Easiest to Set Up is led by 
Litmos at category-relative AIQ 71. Its assistant positions are ChatGPT #1, Gemini #2, Claude #4. It has no category rank from Perplexity in this scope. Its live footprint contains 7 Sources and 10 Mentions. This is a separate answer from Best, which is led by Skilljar by Gainsight.
Here Easiest to Set Up changes the answer from the Best leader: Litmos leads this question while Skilljar by Gainsight leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Rising is led by Trainn at Rising AIQ 61. Its assistant positions are ChatGPT #1, Gemini #5, Perplexity #5. It has no category rank from Claude in this scope. Its live footprint contains 3 Sources and 4 Mentions. This is a separate answer from Best, which is led by
Skilljar by Gainsight.
Here Rising changes the answer from the Best leader: Trainn leads this question while
Skilljar by Gainsight leads Best. That split is useful for buyers because it separates a specific intent from the category's primary recommendation set instead of blending both into one composite result.
Read together, the four questions form a buyer-intent map for Customer Education. Best is led by Skilljar by Gainsight, Most Affordable by MoodleCloud, Easiest to Set Up by Litmos, and Rising by Trainn. Differences are expected because each ranking answers a different prompt; the relevant comparison stays inside this category and question.
Across Support, the largest live mention footprints this week belong to Knowledge Base at 615, Chatbots at 534, Surveys at 477. Those totals describe how often products appeared in verified answers; the four ranking questions remain distinct.
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