A category-by-category reading of all ten Edition 3 Support markets, with Best Top 3 tables and separate Most affordable, Easiest to set up, and Rising analysis.
The Edition 3 Support Reading
This report covers all ten category-relative markets in Cooper's Edition 3 Support software hub. The July 20–26, 2026 measurement uses scoring version aiq-v2 and keeps Best, Most affordable, Easiest to set up, and Rising as four separate questions across ChatGPT, Gemini, Claude, and Perplexity.
The hub contains 156 unique Best-ranked products, 910 cited pages from 531 source domains, and 2,095 verified mentions across all four direct questions. Hub totals deduplicate products and evidence shared across categories, so they are not intended to equal the sum of the ten category mastheads.
Best leadership changed in 2 of ten categories. Most affordable changed in 7, Easiest to set up in 7, and Rising in 4. That difference is the central Edition 3 story for Support: a category can have a stable Best answer while its price, setup, or emerging-product answer moves independently.
How to Read This Report
Each category keeps the established report shape: one Top 3 table, now explicitly scoped to Best, followed by interpretation. AIQ is category-relative and question-specific. Compare a product only with the same category and direct scope in Edition 2; do not compare raw AIQ between unrelated markets or between Best and another question.
The four assistant positions show where each product ranked in that exact scope. An em dash means no category rank from that assistant in the measurement, not a rejection or negative recommendation. Sources count distinct verified domains and Mentions count distinct verified product-page relationships; both are descriptive.
In Help Desk, Zendesk leads at Best AIQ 95, with assistant positions of #1 on ChatGPT, #1 on Gemini, and #1 on Claude, plus no category rank from Perplexity; the current scoped evidence records 12 sources and 13 mentions. Freshdesk is second at Best AIQ 48, with assistant positions of #2 on ChatGPT, #2 on Gemini, and #2 on Claude, plus no category rank from Perplexity; the current scoped evidence records 12 sources and 13 mentions. Zoho Desk is third at Best AIQ 24, with assistant positions of #5 on ChatGPT, #3 on Gemini, and #3 on Claude, plus no category rank from Perplexity; the current scoped evidence records 7 sources and 8 mentions.
Zendesk held #1 in Best, while its category-relative AIQ moved from 98 to 95. The current scoped evidence records 12 sources and 13 mentions. Freshdesk held #2 in Best, while its category-relative AIQ moved from 37 to 48. The current scoped evidence records 12 sources and 13 mentions. Zoho Desk moved from #5 to #3 in Best, a 2-place gain, while its category-relative AIQ moved from 26 to 24. The current scoped evidence records 7 sources and 8 mentions. These evidence counts describe the verified footprint beside the ranking; they are not used here to explain rank.
Most affordable is led by Zoho Desk at Most affordable AIQ 68, with assistant positions of #1 on ChatGPT, #5 on Gemini, and #2 on Claude, plus no category rank from Perplexity. Zoho Desk moved from #4 to #1 in Most affordable, a 3-place gain, while its category-relative AIQ moved from 27 to 68. The current scoped evidence records 10 sources and 10 mentions. The Best leader is Zendesk, so the two results remain separate category-relative answers.
Easiest to set up is led by Intercom at Easiest to set up AIQ 58, with assistant positions of #1 on ChatGPT and #6 on Claude, plus no category rank from Gemini and Perplexity. Intercom moved from #9 to #1 in Easiest to set up, an 8-place gain, while its category-relative AIQ moved from 14 to 58. The current scoped evidence records 3 sources and 3 mentions. The Best leader is Zendesk, so the two results remain separate category-relative answers.
Rising is led by Plain at Rising AIQ 55, with assistant positions of #1 on ChatGPT, plus no category rank from Gemini, Claude, and Perplexity. Plain moved from #2 to #1 in Rising, a 1-place gain, while its category-relative AIQ moved from 28 to 55. The current scoped evidence records 1 source and 1 mention. The Best leader is Zendesk, so the two results remain separate category-relative answers.
In Live Chat, Intercom leads at Best AIQ 80, with assistant positions of #1 on ChatGPT, #3 on Gemini, #1 on Claude, and #3 on Perplexity; the current scoped evidence records 14 sources and 16 mentions. LiveChat is second at Best AIQ 53, with assistant positions of #3 on ChatGPT, #1 on Gemini, #3 on Claude, and #1 on Perplexity; the current scoped evidence records 12 sources and 13 mentions. Zendesk Messaging is third at Best AIQ 28, with assistant positions of #2 on ChatGPT, plus no category rank from Gemini, Claude, and Perplexity; the current scoped evidence records 1 source and 1 mention.
Intercom held #1 in Best, while its category-relative AIQ moved from 69 to 80. The current scoped evidence records 14 sources and 16 mentions. LiveChat moved from #3 to #2 in Best, a 1-place gain, while its category-relative AIQ moved from 41 to 53. The current scoped evidence records 12 sources and 13 mentions. Zendesk Messaging moved from #4 to #3 in Best, a 1-place gain, while its category-relative AIQ moved from 28 to 28. The current scoped evidence records 1 source and 1 mention. These evidence counts describe the verified footprint beside the ranking; they are not used here to explain rank.
Most affordable is led by tawk.to at Most affordable AIQ 96, with assistant positions of #1 on ChatGPT, #1 on Gemini, #1 on Claude, and #7 on Perplexity. tawk.to held #1 in Most affordable, while its category-relative AIQ moved from 95 to 96. The current scoped evidence records 9 sources and 12 mentions. The Best leader is Intercom, so the two results remain separate category-relative answers.
Easiest to set up is led by tawk.to at Easiest to set up AIQ 60, with assistant positions of #3 on ChatGPT, #1 on Gemini, #1 on Claude, and #4 on Perplexity. tawk.to held #1 in Easiest to set up, while its category-relative AIQ moved from 100 to 60. The current scoped evidence records 13 sources and 14 mentions. The Best leader is Intercom, so the two results remain separate category-relative answers.
Rising is led by Plain at Rising AIQ 55, with assistant positions of #1 on ChatGPT, plus no category rank from Gemini, Claude, and Perplexity. Plain held #1 in Rising at unchanged category-relative AIQ 55. The current scoped evidence records 1 source and 1 mention. The Best leader is Intercom, so the two results remain separate category-relative answers.
In Contact Center, Genesys Cloud CX leads at Best AIQ 88, with assistant positions of #1 on ChatGPT, #1 on Gemini, and #2 on Claude, plus no category rank from Perplexity; the current scoped evidence records 6 sources and 6 mentions. NICE CXone is second at Best AIQ 51, with assistant positions of #2 on ChatGPT, #3 on Gemini, and #1 on Claude, plus no category rank from Perplexity; the current scoped evidence records 5 sources and 6 mentions. Five9 is third at Best AIQ 26, with assistant positions of #3 on ChatGPT, #3 on Claude, and #2 on Perplexity, plus no category rank from Gemini; the current scoped evidence records 8 sources and 10 mentions.
Genesys Cloud CX held #1 in Best, while its category-relative AIQ moved from 83 to 88. The current scoped evidence records 6 sources and 6 mentions. NICE CXone held #2 in Best, while its category-relative AIQ moved from 43 to 51. The current scoped evidence records 5 sources and 6 mentions. Five9 held #3 in Best, while its category-relative AIQ moved from 37 to 26. The current scoped evidence records 8 sources and 10 mentions. These evidence counts describe the verified footprint beside the ranking; they are not used here to explain rank.
Most affordable is led by TCN at Most affordable AIQ 55, with assistant positions of #1 on ChatGPT, plus no category rank from Gemini, Claude, and Perplexity. TCN was not ranked in the immutable Edition 2 Most affordable list and enters Edition 3 at #1. The current scoped evidence records 1 source and 1 mention. The Best leader is Genesys Cloud CX, so the two results remain separate category-relative answers.
Easiest to set up is led by Aircall at Easiest to set up AIQ 84, with assistant positions of #1 on ChatGPT, #1 on Gemini, #6 on Claude, and #5 on Perplexity. Aircall moved from #3 to #1 in Easiest to set up, a 2-place gain, while its category-relative AIQ moved from 27 to 84. The current scoped evidence records 9 sources and 13 mentions. The Best leader is Genesys Cloud CX, so the two results remain separate category-relative answers.
Rising is led by RingCentral RingCX at Rising AIQ 55, with assistant positions of #1 on ChatGPT, plus no category rank from Gemini, Claude, and Perplexity. RingCentral RingCX moved from #15 to #1 in Rising, a 14-place gain, while its category-relative AIQ moved from 4 to 55. The current scoped evidence records 0 sources and 0 mentions. The Best leader is Genesys Cloud CX, so the two results remain separate category-relative answers.
In Customer Success, Gainsight leads at Best AIQ 100, with assistant positions of #1 on ChatGPT, #1 on Gemini, #1 on Claude, and #1 on Perplexity; the current scoped evidence records 8 sources and 14 mentions. ChurnZero is second at Best AIQ 48, with assistant positions of #2 on ChatGPT, #2 on Gemini, #3 on Claude, and #2 on Perplexity; the current scoped evidence records 7 sources and 15 mentions. Totango is third at Best AIQ 36, with assistant positions of #3 on ChatGPT, #3 on Gemini, #2 on Claude, and #3 on Perplexity; the current scoped evidence records 8 sources and 13 mentions.
Gainsight held #1 in Best at unchanged category-relative AIQ 100. The current scoped evidence records 8 sources and 14 mentions. ChurnZero held #2 in Best, while its category-relative AIQ moved from 50 to 48. The current scoped evidence records 7 sources and 15 mentions. Totango held #3 in Best, while its category-relative AIQ moved from 29 to 36. The current scoped evidence records 8 sources and 13 mentions. These evidence counts describe the verified footprint beside the ranking; they are not used here to explain rank.
Most affordable is led by Akita at Most affordable AIQ 70, with assistant positions of #1 on ChatGPT and #1 on Claude, plus no category rank from Gemini and Perplexity. Akita held #1 in Most affordable at unchanged category-relative AIQ 70. The current scoped evidence records 1 source and 2 mentions. The Best leader is Gainsight, so the two results remain separate category-relative answers.
Easiest to set up is led by ZapScale at Easiest to set up AIQ 71, with assistant positions of #1 on ChatGPT, #1 on Claude, and #4 on Perplexity, plus no category rank from Gemini. ZapScale moved from #9 to #1 in Easiest to set up, an 8-place gain, while its category-relative AIQ moved from 16 to 71. The current scoped evidence records 1 source and 2 mentions. The Best leader is Gainsight, so the two results remain separate category-relative answers.
Rising is led by Velaris at Rising AIQ 70, with assistant positions of #1 on ChatGPT, #2 on Gemini, and #2 on Perplexity, plus no category rank from Claude. Velaris held #1 in Rising, while its category-relative AIQ moved from 71 to 70. The current scoped evidence records 4 sources and 6 mentions. The Best leader is Gainsight, so the two results remain separate category-relative answers.
In Knowledge Base, Document360 leads at Best AIQ 86, with assistant positions of #1 on ChatGPT, #1 on Gemini, #3 on Claude, and #4 on Perplexity; the current scoped evidence records 10 sources and 12 mentions. Confluence is second at Best AIQ 48, with assistant positions of #2 on ChatGPT, #2 on Gemini, and #2 on Claude, plus no category rank from Perplexity; the current scoped evidence records 10 sources and 11 mentions. Guru is third at Best AIQ 29, with assistant positions of #3 on ChatGPT, #6 on Gemini, #4 on Claude, and #2 on Perplexity; the current scoped evidence records 1 source and 1 mention.
Document360 moved from #2 to #1 in Best, a 1-place gain, while its category-relative AIQ moved from 50 to 86. The current scoped evidence records 10 sources and 12 mentions. Confluence moved from #4 to #2 in Best, a 2-place gain, while its category-relative AIQ moved from 28 to 48. The current scoped evidence records 10 sources and 11 mentions. Guru held #3 in Best, while its category-relative AIQ moved from 47 to 29. The current scoped evidence records 1 source and 1 mention. These evidence counts describe the verified footprint beside the ranking; they are not used here to explain rank.
Most affordable is led by Nuclino at Most affordable AIQ 57, with assistant positions of #1 on ChatGPT and #7 on Claude, plus no category rank from Gemini and Perplexity. Nuclino moved from #5 to #1 in Most affordable, a 4-place gain, while its category-relative AIQ moved from 19 to 57. The current scoped evidence records 1 source and 2 mentions. The Best leader is Document360, so the two results remain separate category-relative answers.
Easiest to set up is led by Intercom Help Center at Easiest to set up AIQ 55, with assistant positions of #1 on ChatGPT, plus no category rank from Gemini, Claude, and Perplexity. Intercom Help Center was not ranked in the immutable Edition 2 Easiest to set up list and enters Edition 3 at #1. The current scoped evidence records 1 source and 1 mention. The Best leader is Document360, so the two results remain separate category-relative answers.
Rising is led by kapa.ai at Rising AIQ 55, with assistant positions of #1 on ChatGPT, plus no category rank from Gemini, Claude, and Perplexity. kapa.ai was not ranked in the immutable Edition 2 Rising list and enters Edition 3 at #1. The current scoped evidence records 1 source and 1 mention. The Best leader is Document360, so the two results remain separate category-relative answers.
In Surveys, Qualtrics leads at Best AIQ 98, with assistant positions of #1 on ChatGPT, #1 on Gemini, #1 on Claude, and #2 on Perplexity; the current scoped evidence records 13 sources and 14 mentions. SurveyMonkey is second at Best AIQ 53, with assistant positions of #2 on ChatGPT, #2 on Gemini, #2 on Claude, and #1 on Perplexity; the current scoped evidence records 16 sources and 17 mentions. Typeform is third at Best AIQ 31, with assistant positions of #3 on ChatGPT, #4 on Gemini, #3 on Claude, and #4 on Perplexity; the current scoped evidence records 16 sources and 18 mentions.
Qualtrics held #1 in Best, while its category-relative AIQ moved from 77 to 98. The current scoped evidence records 13 sources and 14 mentions. SurveyMonkey held #2 in Best, while its category-relative AIQ moved from 73 to 53. The current scoped evidence records 16 sources and 17 mentions. Typeform held #3 in Best, while its category-relative AIQ moved from 34 to 31. The current scoped evidence records 16 sources and 18 mentions. These evidence counts describe the verified footprint beside the ranking; they are not used here to explain rank.
Most affordable is led by Tally at Most affordable AIQ 67, with assistant positions of #1 on ChatGPT, #3 on Gemini, and #4 on Claude, plus no category rank from Perplexity. Tally held #1 in Most affordable, while its category-relative AIQ moved from 70 to 67. The current scoped evidence records 4 sources and 4 mentions. The Best leader is Qualtrics, so the two results remain separate category-relative answers.
Easiest to set up is led by SurveyMonkey at Easiest to set up AIQ 60, with assistant positions of #1 on ChatGPT, #9 on Gemini, and #2 on Perplexity, plus no category rank from Claude. SurveyMonkey moved from #4 to #1 in Easiest to set up, a 3-place gain, while its category-relative AIQ moved from 34 to 60. The current scoped evidence records 17 sources and 17 mentions. The Best leader is Qualtrics, so the two results remain separate category-relative answers.
Rising is led by Formbricks at Rising AIQ 71, with assistant positions of #1 on ChatGPT, #1 on Claude, and #4 on Perplexity, plus no category rank from Gemini. Formbricks held #1 in Rising, while its category-relative AIQ moved from 58 to 71. The current scoped evidence records 2 sources and 4 mentions. The Best leader is Qualtrics, so the two results remain separate category-relative answers.
In Chatbots, Zendesk AI leads at Best AIQ 60, with assistant positions of #1 on ChatGPT and #1 on Perplexity, plus no category rank from Gemini and Claude; the current scoped evidence records 1 source and 1 mention. Forethought is second at Best AIQ 28, with assistant positions of #2 on ChatGPT, plus no category rank from Gemini, Claude, and Perplexity; the current scoped evidence records 1 source and 1 mention. Intercom is third at Best AIQ 25, with assistant positions of #1 on Gemini, plus no category rank from ChatGPT, Claude, and Perplexity; the current scoped evidence records 6 sources and 6 mentions.
Zendesk AI was not ranked in the immutable Edition 2 Best list and enters Edition 3 at #1. The current scoped evidence records 1 source and 1 mention. Forethought held #2 in Best at unchanged category-relative AIQ 28. The current scoped evidence records 1 source and 1 mention. Intercom was not ranked in the immutable Edition 2 Best list and enters Edition 3 at #3. The current scoped evidence records 6 sources and 6 mentions. These evidence counts describe the verified footprint beside the ranking; they are not used here to explain rank.
Most affordable is led by Chatsy at Most affordable AIQ 55, with assistant positions of #1 on ChatGPT, plus no category rank from Gemini, Claude, and Perplexity. Chatsy was not ranked in the immutable Edition 2 Most affordable list and enters Edition 3 at #1. The current scoped evidence records 1 source and 1 mention. The Best leader is Zendesk AI, so the two results remain separate category-relative answers.
Easiest to set up is led by KnowDesk at Easiest to set up AIQ 55, with assistant positions of #1 on ChatGPT, plus no category rank from Gemini, Claude, and Perplexity. KnowDesk was not ranked in the immutable Edition 2 Easiest to set up list and enters Edition 3 at #1. The current scoped evidence records 1 source and 1 mention. The Best leader is Zendesk AI, so the two results remain separate category-relative answers.
Rising is led by Sierra at Rising AIQ 70, with assistant positions of #1 on ChatGPT and #1 on Claude, plus no category rank from Gemini and Perplexity. Sierra held #1 in Rising, while its category-relative AIQ moved from 63 to 70. The current scoped evidence records 1 source and 1 mention. The Best leader is Zendesk AI, so the two results remain separate category-relative answers.
In Community Management, Circle leads at Best AIQ 56, with assistant positions of #5 on ChatGPT, #1 on Gemini, #1 on Claude, and #1 on Perplexity; the current scoped evidence records 21 sources and 24 mentions. Khoros Aurora AI is second at Best AIQ 55, with assistant positions of #1 on ChatGPT, plus no category rank from Gemini, Claude, and Perplexity; the current scoped evidence records 1 source and 1 mention. Mighty Networks is third at Best AIQ 32, with assistant positions of #6 on ChatGPT, #2 on Gemini, #2 on Claude, and #2 on Perplexity; the current scoped evidence records 19 sources and 20 mentions.
Circle held #1 in Best, while its category-relative AIQ moved from 88 to 56. The current scoped evidence records 21 sources and 24 mentions. Khoros Aurora AI was not ranked in the immutable Edition 2 Best list and enters Edition 3 at #2. The current scoped evidence records 1 source and 1 mention. Mighty Networks moved from #2 to #3 in Best, a 1-place drop, while its category-relative AIQ moved from 63 to 32. The current scoped evidence records 19 sources and 20 mentions. These evidence counts describe the verified footprint beside the ranking; they are not used here to explain rank.
Most affordable is led by Discourse at Most affordable AIQ 71, with assistant positions of #1 on ChatGPT, #3 on Gemini, and #2 on Claude, plus no category rank from Perplexity. Discourse moved from #3 to #1 in Most affordable, a 2-place gain, while its category-relative AIQ moved from 29 to 71. The current scoped evidence records 7 sources and 8 mentions. The Best leader is Circle, so the two results remain separate category-relative answers.
Easiest to set up is led by Discourse at Easiest to set up AIQ 55, with assistant positions of #1 on ChatGPT, plus no category rank from Gemini, Claude, and Perplexity. Discourse held #1 in Easiest to set up, while its category-relative AIQ moved from 58 to 55. The current scoped evidence records 2 sources and 2 mentions. The Best leader is Circle, so the two results remain separate category-relative answers.
Rising is led by Heartbeat at Rising AIQ 63, with assistant positions of #1 on ChatGPT, #7 on Gemini, #5 on Claude, and #4 on Perplexity. Heartbeat held #1 in Rising, while its category-relative AIQ moved from 65 to 63. The current scoped evidence records 5 sources and 5 mentions. The Best leader is Circle, so the two results remain separate category-relative answers.
In Field Service Management, ServiceTitan leads at Best AIQ 96, with assistant positions of #1 on ChatGPT, #1 on Gemini, #1 on Claude, and #5 on Perplexity; the current scoped evidence records 10 sources and 12 mentions. Jobber is second at Best AIQ 45, with assistant positions of #2 on ChatGPT, #2 on Gemini, #4 on Claude, and #6 on Perplexity; the current scoped evidence records 12 sources and 12 mentions. Housecall Pro is third at Best AIQ 32, with assistant positions of #3 on ChatGPT, #3 on Gemini, #3 on Claude, and #7 on Perplexity; the current scoped evidence records 10 sources and 10 mentions.
ServiceTitan held #1 in Best, while its category-relative AIQ moved from 87 to 96. The current scoped evidence records 10 sources and 12 mentions. Jobber held #2 in Best, while its category-relative AIQ moved from 41 to 45. The current scoped evidence records 12 sources and 12 mentions. Housecall Pro moved from #4 to #3 in Best, a 1-place gain, while its category-relative AIQ moved from 29 to 32. The current scoped evidence records 10 sources and 10 mentions. These evidence counts describe the verified footprint beside the ranking; they are not used here to explain rank.
Most affordable is led by ServNox at Most affordable AIQ 55, with assistant positions of #1 on ChatGPT, plus no category rank from Gemini, Claude, and Perplexity. ServNox was not ranked in the immutable Edition 2 Most affordable list and enters Edition 3 at #1. The current scoped evidence records 1 source and 1 mention. The Best leader is ServiceTitan, so the two results remain separate category-relative answers.
Easiest to set up is led by ServNox at Easiest to set up AIQ 55, with assistant positions of #1 on ChatGPT, plus no category rank from Gemini, Claude, and Perplexity. ServNox was not ranked in the immutable Edition 2 Easiest to set up list and enters Edition 3 at #1. The current scoped evidence records 1 source and 1 mention. The Best leader is ServiceTitan, so the two results remain separate category-relative answers.
Rising is led by Zuper at Rising AIQ 76, with assistant positions of #1 on ChatGPT, #2 on Gemini, #2 on Claude, and #6 on Perplexity. Zuper held #1 in Rising, while its category-relative AIQ moved from 80 to 76. The current scoped evidence records 3 sources and 3 mentions. The Best leader is ServiceTitan, so the two results remain separate category-relative answers.
In Customer Education, Skilljar leads at Best AIQ 88, with assistant positions of #1 on ChatGPT, #2 on Gemini, #1 on Claude, and #1 on Perplexity; the current scoped evidence records 9 sources and 11 mentions. Docebo is second at Best AIQ 47, with assistant positions of #4 on ChatGPT, #1 on Gemini, #2 on Claude, and #5 on Perplexity; the current scoped evidence records 7 sources and 9 mentions. Thought Industries is third at Best AIQ 33, with assistant positions of #2 on ChatGPT, #4 on Claude, and #3 on Perplexity, plus no category rank from Gemini; the current scoped evidence records 3 sources and 3 mentions.
Skilljar held #1 in Best, while its category-relative AIQ moved from 100 to 88. The current scoped evidence records 9 sources and 11 mentions. Docebo held #2 in Best, while its category-relative AIQ moved from 41 to 47. The current scoped evidence records 7 sources and 9 mentions. Thought Industries held #3 in Best at unchanged category-relative AIQ 33. The current scoped evidence records 3 sources and 3 mentions. These evidence counts describe the verified footprint beside the ranking; they are not used here to explain rank.
Most affordable is led by LearnWorlds at Most affordable AIQ 64, with assistant positions of #1 on ChatGPT, #4 on Claude, and #1 on Perplexity, plus no category rank from Gemini. LearnWorlds moved from #5 to #1 in Most affordable, a 4-place gain, while its category-relative AIQ moved from 13 to 64. The current scoped evidence records 2 sources and 4 mentions. The Best leader is Skilljar, so the two results remain separate category-relative answers.
Easiest to set up is led by TalentLMS at Easiest to set up AIQ 100, with assistant positions of #1 on ChatGPT, #1 on Gemini, #1 on Claude, and #1 on Perplexity. TalentLMS held #1 in Easiest to set up, while its category-relative AIQ moved from 89 to 100. The current scoped evidence records 6 sources and 7 mentions. The Best leader is Skilljar, so the two results remain separate category-relative answers.
Rising is led by Arist at Rising AIQ 63, with assistant positions of #1 on ChatGPT and #2 on Claude, plus no category rank from Gemini and Perplexity. Arist was not ranked in the immutable Edition 2 Rising list and enters Edition 3 at #1. The current scoped evidence records 1 source and 2 mentions. The Best leader is Skilljar, so the two results remain separate category-relative answers.
Edition 3 also makes the alternatives visible rather than compressing them into a composite: 7 Most affordable leaders, 7 Easiest to set up leaders, and 4 Rising leaders differ from Edition 2. Those movements belong to their own questions and do not override the Best table.
The immutable Edition 3 Support archive preserves all four direct rankings and the source view after the next edition becomes current.
Freshdesk
Plain at Rising AIQ 55, with assistant positions of #1 on ChatGPT, plus no category rank from Gemini, Claude, and Perplexity. 
tawk.to at Most affordable AIQ 96, with assistant positions of #1 on ChatGPT, #1 on Gemini, #1 on Claude, and #7 on Perplexity. 
TCN at Most affordable AIQ 55, with assistant positions of #1 on ChatGPT, plus no category rank from Gemini, Claude, and Perplexity. 
ChurnZero
Totango
Velaris at Rising AIQ 70, with assistant positions of #1 on ChatGPT, #2 on Gemini, and #2 on Perplexity, plus no category rank from Claude. 
Guru
kapa.ai at Rising AIQ 55, with assistant positions of #1 on ChatGPT, plus no category rank from Gemini, Claude, and Perplexity. 
Forethought
Mighty Networks
Heartbeat at Rising AIQ 63, with assistant positions of #1 on ChatGPT, #7 on Gemini, #5 on Claude, and #4 on Perplexity. 
ServNox at Most affordable AIQ 55, with assistant positions of #1 on ChatGPT, plus no category rank from Gemini, Claude, and Perplexity. 
Skilljar
Docebo
Thought Industries
Arist at Rising AIQ 63, with assistant positions of #1 on ChatGPT and #2 on Claude, plus no category rank from Gemini and Perplexity.